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Mohamed Usama, Co Founder

Mohamed Usama

Co Founder·Profit Steps

Egypt

Bachelor's degree, Chemical Engineering

Work experience

Total years of experience: 16 years, 1 months

Co Founder

May 2021 - Present

Profit Steps

Cairo, Egypt

May 2021 - Present

Sales & Business Development coaching and consulting
Company industry:
Business Consultancy Services
Job role:
Consulting

Software Business Developer

January 2021 - Present

Brmaja

Cairo, Egypt

January 2021 - Present

Company industry:
Software Development
Job role:
Sales

Sales Manager

June 2020 - January 2021

Mountasher for development

Cairo, Egypt

I found this job using Bayt.com

June 2020 - January 2021

Analyze sales statistics to define sales potential.
Ensure around 14 customer satisfaction and resolve their issues.
Manage day-to-day performance of 5 sales associates.
Motivate, train, and coach sales staff while applying feedback.
Monitor performance metrics of the sales team and report data.
Meet with customers to assess the quality of our company’s relationship with them.
Write and edit contracts between our company and potential clients.
Prepare backlog of software projects which depend on the agile method on Jira as a Product Owner.
Make sure that all requirements are done perfectly at the demo meetings before delivering clients.
Company industry:
Installation & Technical Services
Job role:
Sales

Sales Manager

October 2018 - May 2020

Refine for Digital Marketing

Cairo, Egypt

October 2018 - May 2020

Adding about 100 new customer and analyze sales statistics.
Ensure around 25 customer satisfaction and resolve their issues.
Manage day-to-day performance of 4 sales associate for 4 different projects.
Motivate, train, and coach sales staff while applying feedback.
Monitor performance metrics of sales team and report data.
Write and edit contracts between our company and potential clients.
Prepare backlog of software projects and Follow up on quality all the time as a Product Owner.
Company industry:
Advertising
Job role:
Sales

Sales Manager

January 2017 - September 2018

Backend integrated Solutions

Cairo, Egypt

January 2017 - September 2018

Analyze sales statistics and penetrate new demographic areas like (tanta - monifia - banha - bani swif - sohag).
Handling around 65 customer and resolve their issues as an Account Manager.
Demonstrate the system to potential Clients at meetings to assess the quality of our company’s relationship with them.
Write and edit contracts between our company and potential clients.
Prepare business requirements customized and follow up on the project until go live as a project manager.
Company industry:
Installation & Technical Services
Job role:
Sales

Store Manager Retail

January 2016 - January 2017

ALEF Bookstores

Cairo, Egypt

January 2016 - January 2017

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
Assess local market conditions and identify sales opportunities Like outing Events & marketing competitions.
Moving The store from red zone to green zone and duplicate the target needed within 6 month.
Providing training, coaching, development and motivation for 6 employees.
Share knowledge and make deals with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
Address customer and employee satisfaction issues promptly.
Company industry:
Bookshop & Consumer Media
Job role:
Sales

Assistant Store Manager

August 2015 - January 2016

ALEF Bookstores

Cairo, Egypt

August 2015 - January 2016

Coach and support other team members.
Maintain and monitor store inventory.
Ensure that the store is clean, safe and presentable for customers.
Greet and assist customers as necessary when other sales associates are busy.
Conduct regular audits of the store's operational condition to ensure quality.
Maintain product levels appropriately.
Generate and review daily sales report.
Company industry:
Laboratory & Quality Control
Job role:
Sales

Sales Associate

May 2015 - August 2015

ALEF Bookstores

Cairo, Egypt

May 2015 - August 2015

Greet and qualify visitors.
Present, promote and sell products using solid arguments. and use up sale and cross sale method.
Overcome sales objections and close the sale.
Achieve monthly and quarter sales targets and over targets.
Coordinate sales effort with team members.
Customer service and confirm that they are satisfy.
Company industry:
Laboratory & Quality Control
Job role:
Sales

Workshop Leader

October 2012 - April 2015

Egyption Military forces

Cairo, Egypt

October 2012 - April 2015

Supervising 12 soldiers and technicians to produce the highest efficiency.
Communicate with leaders to meet the needs of the workshop and individuals.
To contract the quantities of chemicals necessary to complete the work.
Follow-up of daily work within the electroplating workshop.
Follow-up the process of Electroplating of Silver, Nickel and Copper as an Electroplating Engineer.
Company industry:
Military & Defense
Job role:
Engineering

sales and customer service representative

June 2012 - October 2012

Fekra Bookstore

Cairo, Egypt

June 2012 - October 2012

Company industry:
Bookshop & Consumer Media
Job role:
Sales

Promoter

June 2011 - September 2011

Lenovo Egypt, B.Tech El-Hegaz

June 2011 - September 2011

Job role:
Sales

Shift Manager

June 2010 - September 2010

Scream Play Station

June 2010 - September 2010

Job role:
Management

Assistant Manager

June 2009 - September 2009

EL-Sherif Advertising Company

June 2009 - September 2009

Job role:
Accounting and Auditing

Organizer

September 2006 - September 2007

Dreams Instructional Center

September 2006 - September 2007

Job role:
Human Resources and Recruitment

Education

El-Shorouk Academy, the Higher Institute of Engineering

July 2012

July 2012

Bachelor's degree, Chemical Engineering

Egypt

GPA (percentage): 67%

GPA (percentage): 67%

Very Good at Graduation project "Manufacturing of Urea"
View attachment

Skills

Planning
Expert
Planning
Expert
B2B Sales
Expert
B2B Sales
Expert
Account Management
Expert
Account Management
Expert
Business Development
Expert
Business Development
Expert
Digital Marketing
Expert
Digital Marketing
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
COACHING
Expert
COACHING
Expert
ENGINEERING
Expert
ENGINEERING
Expert
FINANCIAL
Beginner
FINANCIAL
Beginner
FORECASTING
Beginner
FORECASTING
Beginner
GROSS PROFIT
Expert
GROSS PROFIT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
COMPETITIVE ANALYSIS
Expert
COMPETITIVE ANALYSIS
Expert
Digital Asset Management
Expert
Digital Asset Management
Expert
IT Sales
Expert
IT Sales
Expert
Sales
Expert
Sales
Expert
Creativity
Expert
Creativity
Expert
Chemical Processing
Expert
Chemical Processing
Expert

Training and Certifications

Certifications
Smart Upselling
Jan 2015
Training
Career Development
Zidny Organization
Jan 2016
Industry Safety & Health Standards
OSHA Safety
Jan 2019
(PMP) Project Management Professional
Forward Business Solutions
Jan 2017

Hobbies

  • Decoration
  • Swimming
  • Traveling
  • Reading
  • Chess