TELLER OFFICER
HSBC EGYPT
Total years of experience :5 years, 10 Months
-Attending to customer complaints.
- Assigning duties and work schedules to tellers to ensure efficient functioning of the department.
- Approving cheques for payment.
- Examining tellers' reports of daily transactions for accuracy.
- Issuing written and oral instructions.
- Studying and standardizing procedures to improve efficiency of subordinate tellers.
- Maintaining harmony among subordinates and resolving grievances preparing composite reports from individual reports of subordinates.
** WORKED AT CIB EGYPT AS TELLER AND ACTING AS HEAD TELLER ( 3 YEARS ) .
- Handles Cash Deposits.
- Handles Cash withdrawals.
- Handles Foreign Exchange.
- Handles ATM (Inside & Outside branch).
- Ensuring supply of money for the bank needs based on legal requirements and business demand.
-Counting and recording cash in vault.
-Consolidating and balancing daily transactions.
-Attending to customer complaints.
- Assigning duties and work schedules to tellers to ensure efficient functioning of the department.
- Approving cheques for payment.
- Examining tellers' reports of daily transactions for accuracy.
- Issuing written and oral instructions.
- Studying and standardizing procedures to improve efficiency of subordinate tellers.
- Maintaining harmony among subordinates and resolving grievances preparing composite reports from individual reports of subordinates.
* I was the second on menofia university faculty of commerce english section accounting department with very good degree . * I have got alot of certificates during my education which indicate my remarkble performance that reflected in both graduation year grade and overall grade .