محمد على سند

During my job I handled many issues, such as:
• System Administrator for the group of companies (10 companies) .
• Domain Server Administrator.
• Exchange Server Administrator.
• Re-structure the IT infrastructure to be more secure and stronger to reduce downtime in case of any disaster.
• Manage upgrading activities for all production servers.
• Implemented Backup system and strategy.
• Prepared Business Continuity Plan (BCP).
• Prepared Business Impact Analysis (BIA)for the company group .
• Designing and maintaining Databases.
• Microsoft SQL Server Administrator.
• Developing projects for the whole group (Finance Projects, Accounting Projects, HRMS, Administration Systems, Production Project for each production plant to manage the production and reporting to top management).
• Developing VB and C#.NET applications for the group companies.
• Company Networking and configure routers.
• Microsoft SharePoint Administrator.
• Cisco Call Manager Administrator.
• Configure Firewall and Creating policies.
• Developing and designing web pages by using ASP.NET

During my job I handled many issues, such as:
• System Administrator, responsible about 150 servers.
• Active Directory Server Administrator.
• Microsoft Exchange Server Administrator.
• Cisco Call Manager Administrator for IP telephone (soft phones / normal devices).
• Rfax admin (Soft fax integrate with CCM).
• Antivirus server Admin (connecting more than 600 clients with main AV server).
• BlackBerry Company Enterprise admin (connecting user BlackBerry’s with company Enterprise and integrate BlackBerry Enterprise with Active Directory).
• Dealing with some computer shops to get better deals for all the input/output items and security items.
• Worked on CRM & JIRA.
• Design full IT structure as a web interactive tool for the C level understanding and to help the technical people to make clear analysis for the IT infrastructure .
• Implemented Company process for Remedy to manage business flow and assets.
• Downgrading & upgrading all Windows versions.
• Windows Recovery.
• Backup and moving data.
• Recover lost data.
• First line of defense in viva data center (Monitoring all server performance “CPU’s utilization and windows services ... etc.” And creating cases with vendors like HP and Cisco and Microsoft for issues related with HW and support).

 Freelance website designer since 2008.
 Freelance computer troubleshooter, doing maintenance tasks such as formatting and installing hardware devices and peripherals since 2005.
 Server physically installation and configure the production systems for a number of organizations.
 Active Directory and Exchange Installation for a number of organizations.
 Installing SQL Server as a database for the production applications for a number of organizations.
 Worked as freelance IT subjects’ teacher for university students.

 Worked as the Lead Programmer in “Unitech Computer” for 24 months, developing various business applications for private firms and establishments.