MOHAMED FASEL PACKEER MOHAMED

• Monitor and analyze security events using SIEM (IBM QRadar), EDR, and XDR tools to detect threats and anomalies.
• Investigate and respond to security incidents, perform root cause analysis, and implement mitigation strategies.
• Conduct regular vulnerability assessments and support remediation efforts aligned with risk priorities.
• Proactively engage in threat hunting to uncover undetected malicious activities.
• Ensure adherence to internal policies and external compliance standards (ISO, NIST, CIS).
• Generate detailed reports on incidents, threat trends, and intelligence findings.
• Coordinate with internal teams and external stakeholders for swift incident resolution.
• Continuously update knowledge on the latest cyber threats, tools, and best practices.
• Enhance SOC operations by refining detection rules, response playbooks, and automation scripts.

Key Responsibilities:
• Managed operations team and coordinated with management for service delivery.
• Troubleshot hardware and software issues on IBM systems and Lenovo servers.
• Monitored server performance and responded to high resource utilization.
• Administered user and group profiles on IBM i servers and handled restorations.
• Reported hardware/media errors from IBM Tape Libraries and coordinated resolutions.
• Ensured recovery from hardware/software failures and documented issues per ISO standards.
• Conducted system performance and availability testing.
• Managed backup cycles using LTO6 and LTO7 tapes via Spectrum Protect.
• Monitored data center environmental controls and provided system availability reports.
• Assisted users with password resets, printer issues, and file restorations.

Key Responsibilities
• Installed and configured Microsoft Windows 10/11, Windows Server 2008, and Exchange Server 2010.
• Managed Active Directory, DNS/DHCP servers, and roaming profiles.
• Configured Outlook email accounts, PST/OST backups, and antivirus software.
• Maintained LAN connectivity, performed cabling and patch panel setup.
• Installed and configured network printers/scanners and supported end-users.
• Utilized Remote Desktop for system management and maintained regular backups.
• Managed VLANs, VTP, and access lists; configured Cisco switches/routers.
• Handled redundancy protocols (HSRP, VRRP, GLBP) and CUCM setups.
• Coordinated with accounts department for monthly reporting and inventory contro

❖ Configuration of Network devices Switches & Routers etc.
❖ Monitoring and troubleshooting of LAN, MAN & WAN links.
❖ Expertise in routing protocols.
❖ TCP/IP services, IP addressing & sub netting.
❖ Setting of small & medium sized networks with bus & star topology
❖ Cabling with crimping for systems, switches & routers.
❖ VLan creation and assigning IP address to the switches to make manageable.
❖ Detect and correct network related problems when they occur.
❖ OSI Layers and IEEE 802 standards.
❖ DHCP, DNS, WINS, IIS etc. installation & configuration.
❖ ISDN, PSTN, security, Internet connection & sharing.
Administration in Windows Server 2003: ❖ Installing, configuring & administering Win 2008 R2 enterprise server, Win 2003 Enterprise Server. Creating User Accounts, Configuring User Profiles, Creating local and Global Groups, Managing Account and Domain Controller.
❖ Sharing Folders, Planning and Assigning NTFS Permissions. System Policies and, Hardware Profiles, Hard Disk Configuration for Fault Tolerance, Disk Mirroring and Backup the Data using BACKUP Devices, Networking using TCP/IP and Related Services like DHCP, DNS, WINS, RAS (Remote Access Services) And Printing in WIN 2003, Implementing Windows 2003 Terminal Services by Installing Terminal Services, Terminal services Clients &Connecting to Terminal Server

❖ Installation & configuration of LAN (Win NT, Win 2003)
❖ Trouble shooting the networking related problems.
❖ Troubleshooting & maintenance of PCs.
❖ Fault finding & trouble shooting of Monitor, SMPS, and Mother Board.
❖ Installation of Operating Systems Win7, VISTA, Win XP etc.
❖ Installation of various software.
❖ Installation of device drivers & hardware components.
❖ Configuration of Printer, Modem, Scanner.