Infrastructure Technician
Jaidah Group
مجموع سنوات الخبرة :16 years, 9 أشهر
• Designing and implementation of branch network.
• Handling Avaya Switches and Routers.
• Handling OKI, Samsung multifunction printers and plotters.
• Handling user complains and solving the issues.
• Focus on configuration, management of NOD 32 Antivirus, configuration & troubleshooting.
• Creating FTP Sites for new Branches.
• Configuration VPN for Branch users.
My last job was associated with Qatar Computer Service Outsourced in Commercial Bank of Qatar as IT Support Engineer. I was involved in IT helpdesk support for clients in the branch, installing configuring Dell/Lenovo PCs, Multifunctional printers and banking software.
Involved in Installing and configuring of Dell Rack Servers & HP Blade servers, Linux Servers (SMB, Web Server, Mail servers), and printers.
Installing of Microsoft Servers (win 2003, 2008, SQL 2008R2).
• GCE (O/L) Examination in 1998 • Certifications/ Trainings: o Cisco Certified Network Associate - CCNP o Cisco Certified Network Associate - CCNA o Microsoft Certified System Engineer - MCSE o Microsoft Certified System Administrator - MCSA o Microsoft Certified Professional - MCP o NCC IT Diploma UK o Diploma in Linux Administration o IELTS - 5.0 Personal Particulars • • Languages: English, Tamil & Sinhala • • Reference: Available on request