Network & Telecommunication Manager
Metra Computer
Total des années d'expérience :15 years, 11 Mois
• Mar 2002 to date, Metra Computer.
IT Administrator
1. Managing, configuring and maintaining the LAN/WAN equipment as well as the Servers.
2. Responsible for establishing and maintaining the connectivity between the head office and all other branches/distributors either local or abroad.
3. Taking decisions for any technical issue concerning the IT division.
4. Leading the IT helpdesk staff.
5. Solving single user Applications problems, such as printing problem from a specific program or solving conflicts between a new hardware and the existing software.
Network & telecommunication manager
1. Security appliance
o Managing, configuring and maintaining Firewalls
o Managing, configuring and maintaining Cisco routers
o Managing, configuring and maintaining VPN
4
o Managing, configuring and maintaining Cisco switches.
2. Network
o Managing, configuring and maintaining network infrastructure
(DNS, WINS, DHCP, IAS etc.)
o Publishing external sites and ftp for vendors
o Managing, configuring and maintaining wireless controllers.
o Managing, configuring and maintaining file sharing server (DFS
system)
o Managing, configuring and maintaining legacy system ( database
& intranet)
3. SAP Basis
o Managing, configuring and maintaining SAP landscape
o Implement new upgrade system
o users authorization
o Managing, configuring and maintaining file system for SAP sizing
4. VOIP system
o Managing, configuring and maintaining VOIP system equipment.
5. UPS / APS
o Managing, configuring and maintaining new power estimated
time for UPS system
6. Research & development
o Introduce and integrate new technologies
7. E-mail
o Managing, configuring and maintaining fuse mail servers and value smart system.
o Managing, configuring and maintaining Qmail and Netscape mail
servers and Sendmail for SMTP only.
8. SAN Storage
o Managing, configuring and maintaining IBM DS5020 SAN Storage for SAP system.
o Managing, configuring and maintaining SAN switches for data
Fiber network.
o Managing, configuring and maintaining Tivoli and backup tape
library for database and file system.
• Jan 2000 to Feb 02, EgyNile (Internet Service Provider) - subsidiary of Metra
Computer.
Senior Networks Specialist
1. Managing, configuring and maintaining the WAN equipment as well as the Servers.
2. Recruiting & training Customer Support staff and their customer
service skills.
3. Solving any problems that may arise whether internal or from the customers' side.
4. Making deals with Internet providers that we lease the Internet
bandwidth from, these companies could be either local or foreign.
5. Taking prompt action in cases of failure in the Internet connection or
E1 phone lines at any time.
• Dec 97 to Aug 99, Alpha Computer & Technology (AC&T)
3
Junior Networks Specialist
Responsible for implementing several tasks & projects: 1. Installing and managing Windows NT Server and connecting it to the company's PCs.
2. Getting the best network solution for the company's new premises, and equipping it with high technology network devices running at a
very high speed. The chosen solution was based on: • High-speed connections (100 Mbps for workstations, 1 Gbps for servers and backbone connections through Fiber Optics cables)
• Redundancy for backbone connections.
• Redundant power supplies.
• No bottleneck.
3. Using proxy server for Internet connection (through ppp at the current
location or leased line at the new building)
4. Legalizing company's software.
5. Supporting company's computer or contact computer companies for maintenance if required.
• B.Sc. computer & Information Technology of commerce. Ain Shams University. Open Education Department Graduation Project: Program for Pharmacy"PFP" with merit of "Very Good".