محمد إبراهيم أحمد عيسى

Develop, supervise and control Blending and Bulk activities at Asher LOBP including receipts, storage, inventory controls,
Shipping Bulk Finish Products and blending of bulk base oil and additive products
Ensure that all Bulk and Blending activities are carried out in a safe, efficient & reliable manner and in conformity with company guidelines
Ensure full adherence to controls, OIMS & BPIMS requirements
Meets FTBR plan while Reducing oil loss and contributes in FTFR enhancement
Receipts from Mex and refineries base oil and additives
Blending base oil and additive to create bulk finish products
Controlling bulk inventory
Shipping to customers Bulk Finished products
Seeking opportunities to decrease bulk receipts and blending time, Reducing slops and overtime
Continuously assess processes for efficiency and adequacy of equipment
Conduct expense control and plan programs to ensure the adherence to the adopted budgets and verify optimized cost efficiency. This ensure proper budgeting, supervising, assisting and following-up streaming of all projects within Bulk and Blending scope
Coach, train, motivate and appraises subordinate this involves initiating, coordinating and conducting training programs and development opportunities

Supervise and control Filling activities at ExxonMobil - Asher LOBP including all filling lines (20L, 5L, 4L, and Drums) that contribute by 45% of ExxonMobil PCI sales volume in Egyptian Market in line with company policies and procedures

Ensure the whole production (Filling) process is in line with plant operating procedures as well as company standard with respect to quality and controls (OIMS) to reach highest level of productivity and efficiency
Monitor production section expense to ensure it is always kept within objectives, and aggressively seek opportunities for cost reduction without affecting overall performance
Monitor inventory levels of raw materials used in production (empty packages, labels, hot melt, etc.) and coordinate the daily requirement with Asher production planner per monthly supply plan in order to maintain minimum stock level
Performs daily plant tours in order to maintain LOBP cleanliness and overall appearance in an outstanding shape and ensure that all production equipment are in perfect working conditions and eliminate any possible leaks (potential oil loss) and to guarantee flawless operation
Ensure the safety of the manpower and the filling process by conducting daily tours and SPSA touches and conduct LPO feedback sessions in addition to the monthly Loss Prevention system meetings to share the outcome of the safety performance on monthly basis
Ensure an accurate and timely data representation into SAP system with respect to filling operations
Assess/Guide and improve the section foremen skills and knowledge by monitoring their performance and identify the areas for improvement, attend the ranking sessions to make sure they have properly presented in these ranking sessions and update their training plans to improve the whole business process

1. Develop production plans (one-week horizon).
2. Work and communicate with the network master planner to resolve short term supplyand capacity issues
3. Modify the plan if necessary based on local plant intelligence
4. Analyze stock-outs and inefficient plant operations, analyze impact of demand plan accuracy and initiate planning parameter changes whenever applicable
5. Review and analyze the EMAPSS parameters in order to optimize EMAPSS performance.
6. Work with Finite Scheduler and Plant Operations to improve production-to-plan performance
7. Local contact for new / obsolete product planning
8. Develop bulk truck fleet plans to maximize the utilization of bulk trucks and ensure the smooth supply of base oils and additives to LOBPs.
9. Work with Base stock Sourcing Manager and local refinery contacts to ensure that allocated base stock quotas are received in full, on time and on spec.
10. Conduct demonstrated capacity study every year to update EMAPSS parameters.
11. Coordinate with packages planners to facilitate daily supply of empty packages needed for production.
12. Support and comply with all SHE policies and procedures.

Responsibilities: operational responsibility for the management of building maintenance and repairs, office renovations, Facility system and Building Security. 1.Ensures compliance with the safety programs to ensure safety is not compromised. 2.Conduct the safety tool box talks with the maintenance & Security team to ensure the staff awareness in terms of safety is up to the expectations. 3.As LPS (Loss prevention System - the Company Safety Program) - Certified core trainer, perform close monitoring to the safety performance of the maintenance and the security teams in their day to day activities. 4.Participate in creating and reviewing the Job safety analysis (JSA that list the job tasks and the hazards associated with each step and the mitigation measures to eliminate/reduce the risk) 5.Conduct Quality reviews on the conducted LPS tools (JSA “Job safety Analysis”, LPO “Loss prevention observation”) 6.Ensures client needs and concerns are considered and addressed in a timely manner. 7.Liaises with the contractors/vendors to ensure that building systems (such as air-conditioning, elevators, fire systems, etc.) meet agreed operational needs. 8.Participate with the Planning Advisor to put the maintenance and security budget plan for the site and monitor the Expenses of the maintenance team to make sure it is according to the plan. 9.Manages projects in accordance with agreed project scope, work plans, resources and budgets. 10.Asses the subordinates performance and conduct the ranking sessions for subordinates annually. 11.Focuses on continuous improvement and reviews, evaluates and recommends new products and processes that will enhance the group's cost effectiveness. 12.Focuses on energy monitoring & management, including use of appropriate technologies. 13.Applying maintenance schedules as per agreed plan. 14.Owner of the Maintenance system that includes all the standard procedures and the maintenance procedures for the building equipment. 15.Owner of the Critical equipment of the building who has the responsibilities of handling these critical equipment according to the standard procedures and to approve the Defeat form for these equipment when required. 16.eMERGE (Facility Main system & Interface between the clients and the Facilities team) contact for the site who has the below responsibilities: •Supervise the day to day Client requests with the team. •Ensure the Clients requests are being handled according to SLA. •Activating the Preventive maintenance plan on the system to be an automated process. •Monitoring the Preventive maintenance is being handled timely. •Review the regular reports that show the progress and handling of tasks. •The site contact for space planning who has the responsibilities of Site space management. •Review the non-standard tasks/requests and approve/deny according to the facility procedures. 17. Site security Contact who has the responsibility of: •Supervise the security team in the facility to ensure the safety of the employees and the building property. •Lead the security team during the emergency situations around the Head office and •security systems and applications owner at Head office. •Develop and follow the site security activity plan that includes all the security activities for the site all over the year. • Liaise with Global Advisors, Leadership council and the local SSHE team regarding the security preparations for the expected events and civil unrest. •Represent the facility in the management security conference calls to give the updates regarding the situation in the Head Office proximity. •Arrange and coordinate with the different Business lines the different drills. 18. Participate in the Incidents investigations in coordination with the SHE coordinator. 19. Create SAP requisition for the different services, contracts, and goods for the maintenance and security. 20. Stand-in for the facility manager whenever the FM is not available.

Act as the local contact for Egypt Telecommunication / Network issues at Exxon Mobil,
• Maintain Telecommunications infrastructure through the global standards
• Provide a stable telecommunication environment
• Implement new IFS/ Telecommunication (Implement new LAN / WAN) projects in Egypt
• Ensure customer's satisfaction according to defined service level agreement with the business
• Analyzing & troubleshooting network problems
• Ensure availability and reliability of Telecommunications infrastructure to support business operations
• Implement DRP (Disaster Recovery Planning) for telecommunications infrastructure for Egypt and ensure smooth system's operation during disasters
• Work with the global teams to configure any new network devices to be ready for production.
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Organization Skills:
• Excellent Focus and excellent background on Security and controls skills through:
1- Working with the global auditors, through 3 successful audit cycles over 5 years.
2- Closing the control gaps and prepare the sites for the audit cycle at the Cairo Head office, that includes Main Server room and 8 LAN rooms and 16 LAN rooms in 13 different remote sites
• Excellent focus on safety through:
1- Performing quarterly safety check and Loss prevention system test
2- Attending monthly, Quarterly, Annually safety meetings.
3- EMIT (IT) Contact who works with the Facilities (GREF) to close all the safety and control gaps in our premises as the IT Department.

• Project Management and analytic Skills through being Project Engineer responsible for many successful projects (DRP Implementation, Company wireless LAN implementation, Upgrading the BW of 12 remotes sites coordinating with the global network teams and the different providers, Audit Preparation contact to close the safety and S&C gaps within 13 different sites)

• Fair knowledge of using SAP system to issue requisitions and prepares the Pos for the telecom annual contracts and the Network Hardware issues, and to use SAP to check the Telecom Provider Finance transactions and make sure the invoicing and payment cycles for the Providers are going normally.

Performing the(technical Support Engineer listed separately) in addition to:-
• Act as a focal point between the User support center supervisor and the User support center members.
• Review the day to day operations in the USC.
• Act as a reference for the USC members who assist in the different technical issues.
• Create monthly schedules that organize the work in the USC.
• Run the Remedy (ticketing system) monthly report to measure the USC members' performance.

Professional service in IT infrastructure development and support including:-
• Good knowledge of the Remedy Help Desk software “ticketing system” that logs the daily activities.
• Coordinating with global support helpdesks to resolve local & regional issues, including Global Support Centers and Global Server and Backup operations.
• End user support for more than 700 Win XP workstation clients.
• Support in-site and off-site users (Using the net meeting software)
• Managing Mailing system through Lotus Notes Client.
• Supporting Lotus Notes Email and Applications.
• Trouble Shooting and administering LAN problems.
• Net backup software operations that includes tapes replacement and minor hardware issues.
• Installation and maintaining all network applications.
• Supporting & fixing minor hardware failures in Dell latitude & Optiplex PCs and Dell Power Edge servers.
• Installation and maintaining all local printers and maintaining Network Printers.
• Configuration and maintaining all the Desktops and laptops.
• Performing some server and backup activities such as building the servers (Applying ExxonMobil W2K3 auto load image) and performing the servers upgrade (From SP0 to SP1) on Servers in Egypt and some servers in other countries through the remote desktop connection, also perform minor configuration and maintenance for the new tape libraries. (Dell PV132, Dell PV136, Dell ML6000)
• Following the company procedures and the S&C instructions in the daily support activities.(Such as software application installations, add the local printers, …etc)
• Strong background in dealing with the global auditors, and fair understanding of the auditors’ scope of work.

(trainer) in a big project between YAT and Exxon Mobil to give more than 650 users of Exxon Mobil users a training course about their new environment in which they have been migrated to Microsoft Windows XP and Lotus Notes 6.5,

This training Course included: -
1. Notebook clinic
• Train users How to configure their notebooks for optimum use in the new environment on Windows XP.
• Train users How to upgrade their notes clients and to make the required configuration to access their archived databases including make a new archive database, and also how to make the local replicas of their mail file databases and the Exxon Mobil Directory.
• Give the users general overview about the new features in Windows XP and how can they use these new features, such as the wireless network connection to access the internet or to access the Exxon Mobil network remotely using this new option, and how to use the VPN connection on the new environment.
• Give the users an overview on the new features in Lotus Notes 6.5 this included the new updates in the mail system and Calendar how to use them in the best way. Covering also the new features of the instant messaging to setup conferences and to chat with other people in the Exxon Mobil Directory globally.

2. Desktop users
• Train the desktop users how to configure their computers for optimum use in the new environment on Windows XP.
• Give the users general overview about the new features in Windows XP and how can they use these new features.
• Train the desktop users how to upgrade their notes clients and to make the required configuration to access their archived databases including make a new archive database.

• Give the users an overview on the new features in Lotus Notes 6.5 this included the new updates in the mail system and Calendar how to use them in the best way. Covering also the new features of the instant messaging to setup conferences and to chat with other people in the Exxon Mobil Directory globally.

helping clients in streamlining their current business processes to improve operating efficiencies.


Scope of work:
• Lotus Domino/Notes.
Good and strong Knowledge in installing, Configuring and Administration of Lotus Domino and Notes.
Good experience in supporting Lotus Notes clients and troubleshooting problems related to Lotus Domino/ Notes.

Successful Project in USAID Cairo, Egypt
Install and configure two Domino Servers and install the Lotus notes client on 250 clients machines,

• Storage.
1. EMC Storage
Fair Knowledge in installing and configuring the EMC (CX) family.



Successful Project in Quaron Petrol Company in Cairo, Egypt
Install and configure DAS (Direct attached storage) unit, where two servers connected to the unit using the fiber connections,

2- TSM Tivoli Storage Manager
Good Knowledge in Installing, Configuring and Administration of TSM Tivoli Storage Manager
Successful Project in Schering Medicine Company Cairo, Egypt
Install and configure the Tivoli storage manager on server and clients end.


• Technical Support specialist.
Strong experience in the technical support services (Windows platform, Lotus notes, storage …etc.)