Branch Manager ( Senior manager )
Bank Audi
Total years of experience :22 years, 11 Months
1-Promote banks’ products & services & ensure that the bank’s image is always preserved.
2-Monitor and enforce adherence to bank and regulatory authorities’ procedures and ensure that money laundry regulations are properly adopted.
3-Provide managerial instructions, resolution and guidance of problem issues and risks arising to staff.
4-Monitor branch operations and insure that they are performed in compliance with existing regulations & internal procedures.
5-Reviewing and signing reports illustrating the daily operation.
6-Approve staff performance evaluation; communicate results to supervisory levels.
7-Following up with staff the corrective actions taken toward audit and compliance reports.
8-Process and authorize overdrawn accounts within predefined limits.
9-Manage, achieve and follow up the performance of the branch based on business plan and on resources availability and utilization & ensure that assigned targets are properly communicated and distributed to all staff, according to capacity and competencies. 10-Develop the relationships with customers & Seek new business opportunities and give proper guidance to subordinates to achieve targets.
11-Manage, train and coach branch staff and define training needs to upgrade their skills, and performance.
12-Ensure implementing regulatory requirements in terms of compliance and CBE regulations and ensure assigning compliance committee / officer to review all inward and outward local and foreign transfers as well as any unusual activities.
13-Monitor achievement of business plan, cost control, define variances, and take corrective actions through regular meetings with different staff layers.
14-Prepare budget forecast.
15-Contributing to increase the risk awareness for all branch staff.
16-Promoting the Risk culture for all the branch staff.
17-Perform other related duties required by top management.
Officer in Charge(Unit Head)
1-promoted to be "Officer in charge" from 01/02/2007
Effecive 02/07/2007. “Heading a team of five persons”
2-Unit Supervisor (from 01/07/2006 till 01/02/2007.)
Job description:
1.Responsible for all the unit activities & day to day affairs from A 2 Z.
2.Selling different bank products (especially master cards) for existing & new clients.
3.Recruiting new clients to the unit.
4.In charge for vault with high currencies movements & shipments.
5.Every day foreign currency deals in coordination with dealing room.
6.Performing & solving all managerial & operating affairs.
7.Training new tellers (5 till now) & adopting them with the bank policy.
8.Availing & keeps on harmony with in work flow.
9.Reporting successes and problems.
10. Opening new accounts for individuals & companies.
11. Performing front offices customer service activities.
12. Checking master cards payments & its problem reconciliation.
13. Keeps on availing work & non work logistics & stationeries .
14. Daily adjustments of two A.T.Ms machine charged to my unit.
1- Customer Service Dept. “customer service officer”
Job description:
1.Individual contribution to the sales plan.
2.Provision of quality customer service which meets bank service standard.
3.Co-ordinates interdepartmental activity to meet customer needs.
4.Interviews with customers in response to queries or in accordance with sales plan.
5.Reporting successes and problems.
6.Issuing customers request and handling it to different departments.
7.Issuing draft & certified cks.
8.Execution of all non cash activities.
9. Renting safe deposit boxes and handling its files.
10. Handling ck books through it’s all over processes.
11. Execution of stopped checks.
12.Issuing confirming certificates and all sorts of certificate.
13.Selling different banc assurance products.
14.Handling deposits through it’s all over processes.(add-brk- modify)
15.training new comers customer service officer
2-Cash Dep. (backup teller & trainer)
1- Cash dept. "teller".(from 01/06/2003 to 30/12/2003)
Job description:
1. Holding EGP, USD, GBP & Euro box.
2. Receiving deposits for current & saving A/Cs in both foreign & local currencies.
3. Paying withdrawals & checks for current & saving A/Cs in both foreign & local currencies.
4. Handling inter-banking shipments of cash.
5. Responsible for head vault.
2- Collection Dept. “clerk of clearing dept. ” (from 01/01/2004 to 30/06/2004)
Job description:
Handling entire clearing house process.
Receiving, processing & filing both postdated & due checks in both foreign & local currencies for both Alex & Cairo clearing house.
Receiving, processing & filing both postdated & due bills in only local currency & going through procedures for collection.
Handling both pension & salaries accruals
-Handles the entire activities involved in logistics & purchasing starting from searching for suppliers, receiving samples & offers, negotiate & confirm, pro-forma & documents follow shipments & arrival of shipments and the clearing process from customs then warehouses. All previous activities done in accordance to priorities of the factory
cumulative grade good