Key Account Manager
Emirates Flight Catering
Total des années d'expérience :15 years, 11 Mois
• Generated new sales worth AED 1.75 Million (Annually) in the present calendar year.
• Restructured the logistics operations that led to annual saving of AED 84, 000. ( Six-Sigma)
• Spearheaded “Linen leasing”; a unique strategic online solution program that cater to all the linen requirements for Ministry of Health, U.A.E.
• Identified new market segment by conducting market research and in-depth analysis.
• Designed website that was ranked #3 in Google search within a month of launch.
• Increased online leads by 15% as a result of enhancing search engine visibility and site engagement for the company`s website.
• Increased revenue by 20% utilizing local marketing initiatives including paid search, radio and print.
• Developed digital marketing campaigns, multi-channel print, conducted business analysis to identify client insights and opportunities for revenue growth, and implemented marketing initiatives successfully.
• Planed, budgeted, implemented and monitored all marketing and tactical promotional campaigns in UAE, Qatar, Oman, Kuwait, Bahrain.
• Increased sales in by 15% by researching and identifying niche business opportunities and by retaining customers to drive repeat business.
• Directed major events in Airline, Travel and Hospitality industry including Arabian Travel Mart (Budget: AED 4 M), GIBTM (Budget: AED 1.5 M), EK Brochure Launch (Budget: AED 1.5 M)
• Awarded consecutively (2010 and 2011) as the most active and supportive National Tourism Office in Asia & Australasia Market by Emirates Group.
• Designed the first NTO Facebook page “Experience Malaysia” in Middle East (2008) and thereby leveraged PR and social media to create buzz and grow online community.
• Scrutinized resume and conducted HR interviews, exit interviews.
• Coordinate mobilization of internationally recruited staff.
• Experience using HR module of Enterprise Resource Planning Solutions (ERP).
• Team leader of the group (3 Indians, 1 American and a Hungarian) which offered a turnaround marketing strategy for Gáspár - Pack to improve their negative ROI to positive.
• Organized and led the group of 30 members to Italy, Vatican, France, Germany, Austria and Monaco.
• Conducted a detailed Market Research in Hungary on packaging manufacturing companies in Hungary and developed a marketing strategy that was implemented by the company to improve the Return on Investment (ROI).
Full time MBA done from OHIO University, Athens, OHIO, U.S.A
Full time B-Tech from Cochin University of Science and Technology campus