property in charge
Keys please holiday rental management
Total years of experience :19 years, 0 Months
Check in/check out the guest as per policy
Ensure customer receive the highest quality of service and are satisfied
Calling customer during their stay for feedback and ensuring they have a good stay
Managing maintenance schedules, housekeeping and budgets.
Delivering planned and property maintenance.
Planning, directing and controlling the efforts of the Maintenance and housekeep-ing Team.
Demonstrated ability to hire, train, supervise, coach and counsel Housekeeping workers and team members
Hands on experience in managing daily systems use and management, cost control and overall productivity
Sells Ancillary services to clients such as Desert safari, dhow cruise, yacht, rent a car city tour, Ferrari world etc.
Reservation in charge /counter supervisor
Handling Groups
Interaction with the revenue Management (SHJ) for Group Quote, OAL fare, waiver, refund, modification, updating competitor’s activities and market circumstances, etc
Coordination with agent for issuing tickets & related assistance
Monitor the subordinates on their performance and guiding then in the operational issue
Improving Yields
Training / Presentation to agent
Tele sales /Marketing
Identifying agents /corporate interested to sign up with G9
Sales call as & when required
Assistance in building the package
Supervise all front desk & Tele sales Activity.
Ensures Airlines policies & procedures are correctly implemented
Provide coaching to ensure high quality service levels achieved and all policies and procedures correctly applied.
Assisting Sales team and Travel agents in various SSR and MEDA request, Seat assignments for VVIPs and CIPs
Ensuring Sales Through Corporate & Agency Tie-ups.
Achieving the assigned volume & revenue targets.
Developing a strategic & tactical sales Plan to meet & exceed established Sales goals of the airline.
Counter Check-In and Boarding Gate Agent for the following airlines:
KU, UA, AI, IX, IC, PK, IR, MS, RJ, TG, SV, GF, ET.ME, BG, FG, RB, FB
Develop and maintain personal contact with all KEY personnel at Airport across agencies
Contribution of ideas and suggestion for performance improvement
Ensuring all the different aspect of the arrival departure are covered
Being well verse with all policy of Airline and civil aviation authority
Ensuring successful launch of operation at the airport and smooth and orderly running of the group operation
Creating and implementing effective training program for performance enhancement
Assist in the smooth running of all airport operation with Airport Head
Ensuring all the necessary paper work and formalities are completed prior to arrival of flight
Distribution of different documents to the respective heads as directed by my seniors
Collect and distribute relevant documents and other related items from the crew and handover to the various departments
Supervisor for handling agent team (United Airlines & Gulf Airways)
Familiar in unusual situations like delay, flight cancellation etc.
Periodically review subordinates performance and implement actions to meet their Development needs.
Reservation (Galileo) and ticketing
Tele Sales
Cashier & Accountant
Monthly Sales Reports
Visa Service (Gulf & South East Asia)