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تم إلغاء حظر المستخدم بنجاح
محمد محمد, PLANNER

محمد محمد

PLANNER·STEAMCO SHIPPING AGENCIES CO W.L.L.,

الكويت

ماجستير, Administration And Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 25 سنوات, 5 أشهر

PLANNER

يونيو 2025 - حتى الآن

STEAMCO SHIPPING AGENCIES CO W.L.L.,

الكويت، الكويت

يونيو 2025 - حتى الآن

• PLAN, SCHEDULE, AND COORDINATE SHIPPING AND VESSEL OPERATIONS IN LINE WITH APPROVED
OPERATIONAL TIMELINES.
• PREPARE AND MONITOR VESSEL ARRIVAL AND DEPARTURE SCHEDULES (ETA / ETD) IN COORDINATION WITH
PORTS, SHIPPING LINES, AND STAKEHOLDERS.
• COORDINATE CLOSELY WITH OPERATIONS, DOCUMENTATION, CLEARANCE, TRANSPORT TEAMS, AND
CUSTOMERS TO ENSURE SMOOTH END-TO-END EXECUTION.

مجال الشركة:
الشحن
الدور الوظيفي:
الهندسة

Planner

يونيو 2025 - حتى الآن

STEAMCO SHIPPING AGENCIES CO W.L.L

الكويت، الكويت هجين

يونيو 2025 - حتى الآن

• Strategically coordinate vessel operations and daily planning to ensure seamless logistics
and port compliance.
• Optimize manpower and transportation resources, improving operational efficiency and
reducing scheduling delays.
• Monitor operational timelines and safety requirements, maintaining high standards of service
delivery.

مجال الشركة:
الشحن
الدور الوظيفي:
الهندسة

SALES AND SOURCING MANAGER, Klickpay payment solution

فبراير 2022 - ديسمبر 2025

Klickpay Payment Solutions,

الكويت، الكويت

فبراير 2022 - ديسمبر 2025

• SPEARHEADED SALES AND SOURCING OPERATIONS, CONSISTENTLY EXCEEDING MONTHLY AND QUARTERLY
REVENUE GOALS FOR THE FINTECH FIRM.
• DROVE AN 18% INCREASE IN TEAM PRODUCTIVITY BY DESIGNING AND DEPLOYING STRATEGIC TEAM QUOTAS,
DEFINING SALES TERRITORIES, AND ROBUST PERFORMANCE FRAMEWORKS.
• OPTIMIZED THE SALES CYCLE AND IMPROVED CUSTOMER RETENTION THROUGH THE EXECUTION OF TARGETED
CRM ENHANCEMENTS.
• STRENGTHENED SUPPLIER RELATIONS AND OPTIMIZED COMPLEX SOURCING WORKFLOWS, SUCCESSFULLY
MITIGATING OPERATIONAL BOTTLENECKS.
• DEVELOPED AND EXECUTED COMPREHENSIVE SALES STRATEGIES, ENSURING STRICT ALIGNMENT WITH MARKET
INSIGHTS AND OVERARCHING COMPANY OBJECTIVES.
• PROVIDED CONTINUOUS COACHING, PERFORMANCE EVALUATIONS, AND STRUCTURED TRAINING PROGRAMS
FOR THE SALES TEAMS.
• COLLABORATE WITH OTHER DEPARTMENTS, SUCH AS MARKETING AND PRODUCT DEVELOPMENT, TO ALIGN
SALES EFFORTS WITH OVERALL BUSINESS OBJECTIVES
• PERFORMANCE EVALUATION: EVALUATE THE PERFORMANCE OF SALES TEAM MEMBERS AND PROVIDE REGULAR
FEEDBACK AND COACHING.

مجال الشركة:
المحاسبة

Sales & Sourcing Manager

يناير 2022 - يونيو 2025

KLICKPAY PAYMENT SOLUTIONS

الكويت، الكويت

يناير 2022 - يونيو 2025

• Led business development and merchant acquisition for payment solution products,
significantly expanding market share.
• Forged strategic partnerships with key suppliers and clients to drive sustainable company
growth.
• Enhanced team productivity through proactive sales planning, performance monitoring, and
staff mentorship.
• Coordinated with internal departments to streamline workflows and elevate the overall
customer experience.

مجال الشركة:
الخدمات المصرفية الإسلامية
الدور الوظيفي:
المبيعات

Insurance Sales Executive

يناير 2020 - ديسمبر 2021

Kuwait Insurance Company

الكويت، الكويت

يناير 2020 - ديسمبر 2021

Developed and executed insurance sales strategies for retail and corporate clients,
increasing policy uptake by 25%.
Built and maintained strong relationships with high-net-worth clients and corporate entities.
Introduced bundled insurance offerings in collaboration with banking partners, enhancing
cross-sell opportunities.
Streamlined policy application processes, reducing processing time by 30%.
Conducted market analysis to identify product gaps and assisted with product development
initiatives.

مجال الشركة:
التأمين

Senior Insurance Operations Specialist

فبراير 2020 - أغسطس 2021

KUWAIT INSURANCE COMPANY

الكويت، الكويت

فبراير 2020 - أغسطس 2021

• Managed insurance operations lifecycle including high-value policy processing, renewals,
and endorsements.
• Resolved critical operational issues across underwriting and finance departments to maintain
business continuity.

مجال الشركة:
التأمين
الدور الوظيفي:
الخدمات المساندة

Project & Purchase Manager

يناير 2016 - يناير 2020

Kuwait International Bank,

الكويت، الكويت

يناير 2016 - يناير 2020

- Managed User Acceptance Testing (UAT) for critical omnichannel banking systems and contact center solutions.
- Analyzed complex financial performance trends and presented key insights to senior management to inform strategic banking initiatives.
- Proposed comprehensive budgets, operational enhancements, and specific cost-optimization opportunities.
- Controlled project scope and timelines to effectively prevent scope creep and ensure strict alignment with budget requirements.
- Oversaw business development management, focusing on reducing time and applying digital transformation strategies.

مجال الشركة:
البنوك

Business Development Manager

يناير 2016 - يناير 2020

KUWAIT INTERNATIONAL BANK (KIB)

الكويت، الكويت

يناير 2016 - يناير 2020

• Supported major digital banking initiatives and digital transformation projects to improve
service delivery.
• Directed User Acceptance Testing (UAT) for core banking systems, ensuring high
performance and technical reliability.

مجال الشركة:
البنوك
الدور الوظيفي:
الإدارة

Relationship Manager

ديسمبر 2011 - ديسمبر 2016

Boubyan Bank

الكويت، الكويت

ديسمبر 2011 - ديسمبر 2016

• Handled customer compliance and inquiries from end to end and maintained smooth standards
• Discuss the primary financial goals of clients and help them achieve these goals
• Transformed an underperforming branch into a key delivery branch
• Conducting risk assessments on investment options and reporting them to the client
• Ensuring they follow strict banking policies and protocols.

مجال الشركة:
البنوك
الدور الوظيفي:
إدارية

Relationship Manager

يناير 2011 - يناير 2016

BABUYAN BANK

الكويت، الكويت

يناير 2011 - يناير 2016

Managed key accounts and promoted financial services to drive branch-level sales goals.

مجال الشركة:
البنوك
الدور الوظيفي:
المحاسبة والتدقيق

Operations & Collections Manager

يناير 2006 - يناير 2011

BANK OF AMERICA

ميسوري، الولايات المتحدة

يناير 2006 - يناير 2011

Oversaw large-scale banking operations and credit collections, ensuring strict regulatory
compliance.

مجال الشركة:
البنوك
الدور الوظيفي:
الإدارة

Assistant Manager

مايو 2008 - فبراير 2009

Regions Bank

ميسوري، الولايات المتحدة

مايو 2008 - فبراير 2009

Implemented performance tracking systems for sales associates, boosting productivity.
Crafted custom banking packages for commercial clients to grow business portfolios.

مجال الشركة:
البنوك
الدور الوظيفي:
المحاسبة والتدقيق

ASSISTANT MANAGER

مايو 2008 - فبراير 2009

Regions Bank

ميسوري، الولايات المتحدة

مايو 2008 - فبراير 2009

• Analyzed financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on the information
• Ensured seamless sales operations. COLLECTIONS AGENT
GC Services, March 2007-April 2008
• Conducted analysis offinancial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.

مجال الشركة:
البنوك

ASSISTANT MANAGER

يناير 2008 - يناير 2009

Regions Bank,

ميسوري، الولايات المتحدة

يناير 2008 - يناير 2009

• Analyzed financial data.
• Examined financial performance to identify trends.
• Generated comprehensive reports based on the findings.
• Ensured efficient sales operations.• Analyzed financial data.
• Examined financial performance to identify trends.
• Generated comprehensive reports based on the findings.
• Ensured efficient sales operations.

مجال الشركة:
البنوك

Collections Agent

ديسمبر 2007 - ديسمبر 2008

GC Services

ميسوري، الولايات المتحدة

ديسمبر 2007 - ديسمبر 2008

• Conducted analysis of financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.

مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

COLLECTIONS AGENT

يناير 2007 - يناير 2008

GC Services,

ميسوري، الولايات المتحدة

يناير 2007 - يناير 2008

• Conducted analysis of financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.

مجال الشركة:
البنوك

Direct Sales Banking Associate

ديسمبر 2001 - ديسمبر 2006

National Bank Of Kuwait - Nbk

محافظة العاصمة، الكويت

ديسمبر 2001 - ديسمبر 2006

• Accountable for sales and services
• Attract new customers for bank growth along with profiling prospective customers for various business opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisting customers in deciding on products to buy.

مجال الشركة:
البنوك

DIRECT SALES BANKING ASSOCIATE

مايو 2001 - يوليو 2006

NATIONAL BANK

الكويت، الكويت

مايو 2001 - يوليو 2006

• Accountable for sales and services
• Attracted new customers for bank growth along with profiling prospective customers for various business opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisted customers in deciding on products to buy.

مجال الشركة:
البنوك

Sales Officer

يناير 2002 - يناير 2006

NATIONAL BANK OF KUWAIT (NBK)

الكويت، الكويت

يناير 2002 - يناير 2006

Spearheaded retail banking sales and customer acquisition for a leading regional institution.

مجال الشركة:
البنوك
الدور الوظيفي:
المبيعات

DIRECT SALES BANKING ASSOCIATE

يناير 2001 - يناير 2006

National Bank of Kuwait,

الكويت، الكويت

يناير 2001 - يناير 2006

• Accountable for sales and services
• Attracted new customers for bank growth along with profiling prospective customers for various business
opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisted customers in deciding on products to buy.

مجال الشركة:
البنوك

التعليم

Stratford University

يناير 2009

يناير 2009

ماجستير، Administration And Business Administration

الولايات المتحدة

Stratford University

يناير 2009

يناير 2009

ماجستير، Administration And Business Administration

الولايات المتحدة

Stratford College

يناير 2006

يناير 2006

دبلوم، Computer And Systems Engineering

الولايات المتحدة

Cairo University

يناير 2001

يناير 2001

بكالوريوس، Commerce {Accounting

مصر

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

Cairo University

يناير 2001

يناير 2001

بكالوريوس، Accounting

مصر

Skills

Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Trading
Expert
Trading
Expert
National Account Sales
Expert
National Account Sales
Expert
COM
Expert
COM
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Accounting
Expert
Accounting
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Marketing
Expert
Marketing
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
PLANNING
Expert
PLANNING
Expert
PROFILING (COMPUTER PROGRAMMING)
Expert
PROFILING (COMPUTER PROGRAMMING)
Expert
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
FINANCIAL DATA
Intermediate
FINANCIAL DATA
Intermediate
ACCEPTANCE TESTING
Intermediate
ACCEPTANCE TESTING
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
FORECASTING
Expert
FORECASTING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DELIVERY
Expert
DELIVERY
Expert
DIRECTING
Expert
DIRECTING
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
FINANCE
Expert
FINANCE
Expert
FINANCIAL
Intermediate
FINANCIAL
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Trading
Expert
Trading
Expert
National Account Sales
Expert
National Account Sales
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE POLICIES
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
Sales Management & Marketing, Advanced Management & Leadership, Financial Management, HR Management
C++ Certification
Certificate in Human Resource Management
Certificate in Advance Management and Leadership
Certificate in Marketing Management
Certificate in Advanced Management and leadership
Certificate in Financial Management
Certificate in Modern Economics
Certificate in Human Resource Management
Certificate in Sales Management
C++ Certification

التدريب
Certificates
All certificates

الهوايات والاهتمامات

Reading