Director Of Information Technology
Modern Arab Group (Selah El-Telmeez)
Total years of experience :17 years, 5 Months
• Directing IT infrastructure and ERP departments.
• Drive the organization's automation processes and E-Learning cloud infrastructure.
• Developing the organization's IT vision and translating it into actionable goals.
• Formulating and implementing business continuity and disaster recovery plans.
• Identifying future challenges in the IT landscape and developing mitigation strategies.
• Overseeing departmental budgeting and forecasting within the organization.
• Identifying and recommending new technology solutions.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Preparing financial budgets and performance reports.
• Provide technical coaching for all company information technology Systems.
• Coach team members and provide necessary advice and guidance.
• Oversee vendor implementation, support and maintenance services ensuring Response times are in accordance with SLA targets.
• Ensure that the IT infrastructure technical operation meet or exceed current Standards.
• Maintain data center and projects passive and active equipment to ensure all Systems and services are current and well operative.
• Participation in negotiation and finalizing deals related to new or upgrades of
• Hardware and software
• Planning, developing and managing infrastructure systems and triple play projects.
• Passive and active Network infrastructure, FTTH, Cat 6 and Fiber networks.
• Microsoft Enterprise Software solutions.
• Virtualization Solutions Hyber-V and VMWare.
• Office 365 and SharePoint cloud.
• PRI, WIMAX, VPN Connections.
• Company remote sites connections and systems support.
• Backup Management. - Cloud DR planning and execution - IBM Tab Library.
• Data center cooling and fire alarm systems.
• Network switching, routing and security requirements.
• Cisco Voice system and Video Conferencing Telepresence.
• Surveillance solutions, Wireless Solutions.
• Storage systems.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Internet, intranet, security, wireless implementations, backup strategies and so on
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
• Test network and systems performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
• Assist with the planning and deployment of infrastructure security measures.
• Responsible for supporting a hall site (Help desk and Networking):
• Perform network implementation tasks and interface with the project managers.
• Performs systems administration functions for the district wide e-mail system (MS Exchange2003, 2007).
• Performs basic systems security administration functions, including creating customer profiles and accounts
• Manage and support secure Virtual Private Networks (VPNs).
• Support network devices (routers, switches).
• Hyper-V Virtualization Environment.
• Microsoft active directory 2008 & 2012 server.
• Microsoft System Center 2012.
• Exchange server 2013.
• Microsoft SharePoint 2007, 2010.
• Symantec Backup Exec 2010.
• Kaspersky Security Center.
• IBM Blade System HS22.
• HP ProLiant DL 360 G6, G7 and DL 380 G6, G7 Servers.
• Cisco IP Telephony 8.6.
• Administrating FortiGate 110 C, 100 D.
• Cisco switches and routers.
• Data center cooling and power systems.
• Assist service desk team
Master of Business administration
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