محمد سيد, Senior Store Manager

محمد سيد

Senior Store Manager

Tim Hortons

البلد
مصر - القاهرة
التعليم
بكالوريوس, Tourism And Hotel Management
الخبرات
13 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 7 أشهر

Senior Store Manager في Tim Hortons
  • الإمارات العربية المتحدة - أبو ظبي
  • ديسمبر 2014 إلى يناير 2021

Keeping food, beverage and labor costs under control.
•Ensure appropriate food preparation activities.
•Make sure that all hygiene and sanitation standards are met effectively.
•Train new hires for work as crew members and assistants.
•Constantly train and mentor existing employees to deliver food service excellence.
•Set targets for employees and encourage them to meet them.
•Handle customer complaints and conflicts.
•Ensure food stocks are in check and inventory is managed effectively.
•Make certain that the cleanliness of the restaurant and work areas is managed appropriately.
•Perform marketing activities to ensure recurring and new business.

Restaurant Manager في Sheraton Sharm ElShaikh Hotel
  • مصر - شرم الشيخ
  • يوليو 2007 إلى ديسمبر 2014

• Coordinating the entire restaurant/hotel operation, including front-of-house and back-of-house
•Make sure that all hygiene and sanitation standards are met effectively.
• Making sure the restaurant looks good and is ready for the day’s trading.
• Responding efficiently to customer complaints. 
• Investigate food quality and service complaints.
• Overseeing client bookings & reservations.
• Supervising a team of fifteen people.
• Order and maintain all inventories for area. 
• Maintain and build guest relationsPresent & deliver creative marketing strategies to increase sales.
•Ensure food stocks are in check and inventory is managed effectively.

الخلفية التعليمية

بكالوريوس, Tourism And Hotel Management
  • في Cairo University
  • يناير 2004

Hotel Management Study

Specialties & Skills

Customer Service
Restaurants Management
microsoft office
POS system
clearview
windows
cost control
know your number
time management
marketing management
operation
key account management

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

• Supervisory Skills (الشهادة)
تاريخ الدورة:
April 2009
صالحة لغاية:
April 2009
• Basic Food Hygiene (الشهادة)
تاريخ الدورة:
January 2008
صالحة لغاية:
January 2008
• team work skill (الشهادة)
تاريخ الدورة:
July 2006
صالحة لغاية:
July 2006
• Stewarding Skills (الشهادة)
تاريخ الدورة:
October 2011
صالحة لغاية:
October 2011
• Cooperation & Comuniaction skills (الشهادة)
تاريخ الدورة:
August 2009
صالحة لغاية:
August 2009
• How To Handele A guest Complaint (الشهادة)
تاريخ الدورة:
December 2010
صالحة لغاية:
December 2010
• Haccap (الشهادة)
تاريخ الدورة:
May 2010
صالحة لغاية:
May 2010
CHDT (الشهادة)
تاريخ الدورة:
August 2011
صالحة لغاية:
August 2011

الهوايات

  • Reading
  • swimming