محمد حمدي

 Installing, configuring VoIP ( Dlink).
 Creating an annual budget for management.
 Creating and managing servers on cloud host.
 Managing and purchasing an account on office 365.
 Creating web site on SharePoint (Office 365).
 Working on Hitask in managing task in the team
 Monitoring and supporting the network through PRTG and Managing Engine.
 Designing, installing and Managing Central Panasonic.
 Planning, implementing and maintaining Microsoft Windows Server Infrastructure.
 Ensuring design of system allows all components to work properly together.
 Designing and installing network infrastructure (Data Center).
 Ability to work with all levels of staff within and outside of IT and outside the organization.

 Working with Hospitals systems.
 Managing and troubleshooting firewall (FortiGate).
 Managing and configuring VoIP (Huawei).
 Install, operate and upgrade operating systems and antivirus.
 Troubleshooting routine problems and maintenance of servers.
 Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
 Checking daily backups, all system interfaces, server hardware and logs.
 Configuring and troubleshoot network devices (switches and routers).
 Maintaining network servers such as file server, DHCP, DNS, security and active directory.
 Planning, designing and implementing of computer networks (lan & wan).
 Solving Document problems, reasons, solution, and avoidance method.
 Customizing policies and getting security permissions through windows environment.

 Creating and configuring supervision cameras system in organization.
 Connecting remotely to other sites to resolve issues related to windows OS and related applications.
 Supervising the administration of systems and servers related to network to ensure availability of services to be authorized users. Flexibility to independently work with others.
 Working with the it service manager of ticketing system.
 Monitoring the network using network monitor, event viewer (log files) and monitor hardware performance.
 Working with active directory, DNS and DHCP.
 Strong interpersonal skills to understand the networking needs and problems of users.
 Management and configuring file server.
 Supporting maintenance of network and server.
 Installing and configuring new cameras and fingerprint
 Talking staff through a series of actions, either face to face or over the telephone and remote connection to help set up systems or resolve issues.

 Installing and configuring new computers and other it equipments.
 Helping in examination of network server’s equipment and their maintenance.
 Helping end users to know how to use windows, email and Microsoft office.
 Configuring all kind of applications at end user.
 Coordination of computer maintenance with other information technology professionals such as network operations staff.
 Troubleshooting routine problems and maintenance of servers.
 Supervision on build and installing cables in the organization.
 Serve as liaison between staff and the technology department to resolve issues.
 Responsible for ordering or buying of computer systems that are required or alternatively, working in close liaison with the purchasing and supplies department.
 Having good knowledge of Symantec antivirus, HP printers, barcode scanners, laptop and desktop
 Documenting systems.
 Dealing with suppliers & vendors.

 Troubleshooting computer problems.
 Identifying problems, repairing printers, copiers and scanners.
 Answering staff questions face to face and via phone on all company supported applications.
 Ability to multi tasks.
 Ability to work without supervision.
 Researching and learning about new software in the market that relates to the organization’s functions.
 Installation for windows either direct from DVD or from server image.
 Work one-on-one with staff on application projects.