Mohamed Taufiq Rizwan Maricar

• Maintain and configure Windows Terminal Server and ERP system for retail shop.
• Diagnose and direct the repair of any system failures.
• Reserving IP address in DHCP for Printers and any other devices.
• Generate problem reports and track their resolution.
• Managing Active directory services such as creating, modifying objects such as users, groups etc.
• Provide an initial point of contact for customer problems, party recoveries and field personnel.
• Troubleshooting the hardware and software issues in Printers & workstations.
• Creates mailboxes to each Department and configure MS-outlook to Client side.
• Building Firewalls as well as Antivirus to block all viruses, Worms and Trojans
• Network Monitoring and Troubleshooting to Network Related Problem
• To maintained LAN, WANs and back-up important data as well as files.
• Generate problem reports and track their resolution.
• Maintaining day to day network environment.
• Performing weekend task in all servers such as clearing saving event logs, Full scanning by Bitdefender Client Antivirus server
• Troubleshooting and managing Exchange server-2007 Mail flow troubleshooter, message tracking, queue viewer, performance monitor, message tracking.

• Monitor network components and applications to ensure uninterrupted service.
• Providing network support for client company through HP NNM network monitoring tool
• Configuring Cisco IP phone in cisco call manager.
• Diagnose and direct the repair of any system failures.
• Reserving IP address in DHCP for Printers and any other devices.
• Generate problem reports and track their resolution.
• Managing Active directory services such as creating, modifying objects such as users, groups etc.
• Provide an initial point of contact for customer problems, third-party recoveries and field personnel.
• Troubleshooting the hardware and software issues in Printers & workstations.
• Creates mailboxes to each Department and configure MS-outlook to Client side.
• Building Firewalls as well as Antivirus to block all viruses, Worms and Trojans
• Network Monitoring and Troubleshooting to Network Related Problem
• To maintained LAN, WANs and back-up important data as well as files.
• Generate problem reports and track their resolution.
• Maintaining day to day network environment.
• Installing and configuring GFI Endpoint Security Protection v4.3
• Checking and Performing WSUS update on weekly basis in all the servers and clients.
• Performing weekend task in all servers such as clearing saving event logs, Full scanning by Kaspersky Antivirus server V6.0
• Troubleshooting and managing Exchange server-2007 Mail flow troubleshooter, message tracking, queue viewer, performance monitor, message tracking.

 Responsible for providing the desktop system administration and support to the network.
 Interact with the clients to resolve the queries, issues and problems.
 Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
 Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN),
resulting in optimum performance and minimum downtime.
 Install, configure, administer, and troubleshoot D-link devices, including broadband/wireless (802.11 a/b/b+) routers, access points, wireless network cards, Ethernet cards, and multimedia devices.
 Administering & designing LANs, WANs internet/intranet, and voice networks.
 Network connectivity troubleshooting, ping, tracert, telnet.
 Responsible for communication protocols, configuration, integration & security. Investigating, diagnosing and resolve all network problems.
 Maintaining pre-packaged software applications on the LAN. Upgrading and repairing faults on systems, networks & peripheral equipment.