Mohammad Jundi

​Administrative & Operational Management
​Handled the execution of daily administrative and operational tasks to maintain clinic workflow efficiency.
​Organized medication orders and systematically synchronized schedules with various suppliers.
​Conducted corporate meetings with company representatives to manage ongoing professional accounts.
​Inventory & Stock Control
​Managed and monitored complete inventory control operations to minimize waste and prevent shortages.
​Tracked stock levels and handled detailed documentation related to clinical and business supplies.
​Public Relations & Client Services
​Managed front-facing customer communications and public relations initiatives.
​Supported business growth by assisting with sales services and targeted advertising activities.

Sales & Performance Management
​Driving Revenue: Setting daily, weekly, and monthly sales targets for the team and developing strategies to hit them (e.g., promoting high-margin items like accessories or premium instruments).
​Staff Training: Coaching floor staff on sales techniques, product demonstrations, and customer service. This includes teaching staff how to properly qualify a customer (e.g., figuring out if a parent is looking for a beginner guitar or an advanced upgrade for their child).
​Financing & Rental Programs: Overseeing rent-to-own programs for school band instruments or managing store financing options for high-end gear.
​2. Inventory & Merchandising
​Stock Curation: Monitoring market trends to stock the right mix of inventory, from popular digital keyboards and audio interfaces to classic acoustic guitars and essential accessories (reeds, strings, sticks).
​Vendor Relations: Liaising with instrument manufacturers and distributors to secure competitive pricing, exclusive deals, or manage warranty returns.
​Visual Merchandising: Ensuring the showroom floor is organized, visually appealing, and inviting. Instruments must be safely displayed but accessible enough for customers to test out.
​3. Customer & Community Relations
​Expert Consultation: Stepping in to handle complex sales, high-value clients, or custom orders (like a custom-shop Fender guitar or a professional digital audio workstation setup).
​Connecting with Local Music Scene: Building relationships with local school band directors, music teachers, and gigging musicians to position the shop as their go-to supplier.
​In-Store Events: Organizing workshops, product clinics (e.g., a drum clinic hosted by a brand representative), or open-mic nights to drive foot traffic and foster community.
​4. Operations & Team Leadership
​Staff Scheduling: Managing floor coverage to ensure there are always knowledgeable staff members available, especially during peak weekend hours.
​Service Department Coordination: Overseeing the intake for instrument repairs, setups, and tuning services, ensuring the repair technicians are meeting deadlines.
​Loss Prevention: Implementing security measures to prevent the theft of small, high-value items (like pedals or microphones) and ensuring delicate instruments are handled safely by the public.