Technical support engineer
First Information Technology Company
Total years of experience :10 years, 5 Months
Configuration, calibration, road testing, and check parameters after the installations.
•Solid electronics technical background.
• Experience in the automotive, transport, vehicle tracking, or telecommunications industry.
•Experience with automotive applications 12v and 24v DC systems.
•Experience with installing and programming GPS tracking systems.
•Managing and leading the project team; developing and maintaining a detailed project plan.
•Troubleshooting issues reported by customers and providing solutions.
•Set up configuration/parameters as per the client's request.
•Finding, investigating, diagnosing, and remediating faults.
•Collaborating with team members to resolve complex service requests and escalate them when required.
•Performing Quality checks for all units installed by Technicians on site.
•Experience working with various weight sensors for monitoring cargo weight on axle load.
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