Mohammad Abdullah, Technical support engineer

Mohammad Abdullah

Technical support engineer

First Information Technology Company

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Telecommunication and Electronics Engineering
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

Technical support engineer at First Information Technology Company
  • Saudi Arabia
  • My current job since January 2014

Configuration, calibration, road testing, and check parameters after the installations.
•Solid electronics technical background.
• Experience in the automotive, transport, vehicle tracking, or telecommunications industry.
•Experience with automotive applications 12v and 24v DC systems.
•Experience with installing and programming GPS tracking systems.

•Managing and leading the project team; developing and maintaining a detailed project plan.
•Troubleshooting issues reported by customers and providing solutions.
•Set up configuration/parameters as per the client's request.
•Finding, investigating, diagnosing, and remediating faults.
•Collaborating with team members to resolve complex service requests and escalate them when required.
•Performing Quality checks for all units installed by Technicians on site.
•Experience working with various weight sensors for monitoring cargo weight on axle load.

Education

Bachelor's degree, Telecommunication and Electronics Engineering
  • at Al-Ahliyya Amman University
  • January 2013

Specialties & Skills

GPS Tracking
Business Intelligence
Fleet Management
Telematics
Data Analysis
data analyst
Tableau
Power BI
AUTOMOTIVE
CALIBRATION
CUSTOMER RELATIONS
ELECTRONICS
MANAGEMENT
PROGRAMMING
QUALITY
TELECOMMUNICATIONS

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Training and Certifications

SQL (Training)
Training Institute:
DataCamp
Date Attended:
November 2020
Data Analyst (Training)
Training Institute:
Udacity
Date Attended:
January 2020
CAN CHAMPION (Certificate)
Date Attended:
January 2020

Hobbies

  • skydiving data science ML AI