Country IT Manager
SABIS
مجموع سنوات الخبرة :17 years, 5 أشهر
® Educational Services- Iraq-Kurdistan
• Strategic thinking.
• Strong communication skills.
• Ability to work well under pressure.
• Attention to detail.
• Project management skills.
• A desire to keep learning.
• Management and leadership skills
Installation and maintenance of all systems within clients’ digital environment.
• Producing documentation on operational, system, and user.
• Creating/ implementing procedures & guidelines (SOPs)
• Building, configuration, and troubleshooting of server and desktop Advice on selection and
purchase of IT equipment.
• Maintaining maximum availability of supported services for users.
• Obtaining quotes for the supply of goods and services from suppliers.
• Designing, implementing, and managing Active Directory.
• Monitoring the progress of third-party maintenance contract suppliers.
• Ensuring that support calls are logged and handled effectively and efficiently.
• Responsible for disaster recovery, closing security loopholes and access levels.
• Ensure adequate antivirus protection & solutions are maintained and updated.
• Identify and recommend improvements for Email applications & Web-page development.
• Implementing ITIL method into an organization (Information technology Infrastructure Library)
Managing and leading IT team members and follow-up on teamwork and achievements.
E-zone Appliances megastore - Iraq Erbil
Manage ERP, Information technology, Server Computer, and Cameras systems.
• Monitor, Control, troubleshoot, and Maintain ERP system.
• Distribute the Privilege of the system to employees and Managers.
• Complete follow-up with developers, Camera system providers, and Internet companies.
• Plan, organize direct, control, and evaluate the operations of information systems.
• Develop and implement policies and procedures for electronic data processing for Server and
computer systems operations and development.
• Meet with managers to discuss system requirements, specifications, and costs.
• Operate and administer computer and telecommunications software, networks, and information
systems (Active Directory, DHCP, DNS, and FIREWALL).
• Control the computer systems budgets and expenditures in coordination with GM and Finance
Manager.
• Ensure technology is accessible and equipped with current hardware and software.
• Supervise and lead IT team operations, tasks, and flow of work.
• Troubleshoot hardware, software, and network operating system.
• Train staff about potential uses of existing technology.
• Provide individual training and support on request.
• Provide recommendations about accessing information and support.
• Maintain current technology hardware, software, and resources.
• Connect and set up hardware, and load all required software.
• Provide network accounts and passwords as required.
• Monitor security of all technology, install and maintain Foolproof and passwords.
• Input and maintain IP addresses and advise staff of security breach and/or change in password or
security status.
Leaders Center E-mall - Amman Jordan
Configure all computers, laptops, switches, and Routers.
• System administration based on oracle and application server technology (Tuning, building
customized and statistical reports, and system support).
Orchid IT Solution - Zarqa Jordan
Configure all computers, laptops, switches, and Routers.
• System administration based on oracle and application server technology (Tuning, building
customized and statistical reports, and system support).
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