OPERATIONS SUPPORT MANAGER/ SR. FACILITIES MANAGER
DARWISH INTERSERVE FACILITY MANAGEMENT W.L.L.
Total years of experience :14 years, 1 Months
Leads operational team to complete operational objectives in terms of PPM Schedules, Corrective and Reactive tasks against KPIs and compliance with SFG 20, QCS, Quality, Environmental and Health & Safety standards & other local legislative laws and Standards.
Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structures of all Mechanical, Electrical, HVAC, Civil systems and any other related equipment.
Plan and develop Preventive Maintenance schedules in accordance to the KPI and SLAs.
Respond to all Emergencies and provide adequate contingencies for Operational derivatives.
Review SOPs, Method Statements, Job Safety Analysis and other allied Technical documents
Manage and redesign day to day site operations including Team planning and reporting.
Ensure a prompt and proactive response by the FM team and contractors to exceed customer expectations at all times.
Engage in Auditing, Technical evaluation of Submittals, actual execution and Project Performance.
Conduct energy audits to identify where system and operational changes can be made to decrease the property’s energy consumption
Develops a close working relationship with Clients, Key Stakeholders, Managing Agents and Suppliers to ensure the end to end FM service is managed and delivered to a high quality
Maintain effective energy management and preventive maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy.
Ensure that all allocated work is performed to optimize productivity and quality of service
Proactively manage the FM spend in terms of the Budget against live financial performance.
Ensure fiscal discipline and financial levers to manage cost of sales to drive savings and increasing profitability
Prepare budget recommendations, requests, reports, proposals and/or projections.
Achieve implementation of QCS, QCDD, HSE standards and other local bodies regulation at all sites
Responsible for the functional delivery of the full range of hard and soft services
Managing the execution and troubleshooting of FLS, BMS, MEP and HVAC systems that includes Chillers, FCU, AHU, FAHU, Chilled Water pumps, Exhaust fans, Ducted Split Units, Split units and Window ACs
Maintenance and troubleshooting of ELV: IP CCTV, Analog CCTV, Public Address System, Access Control, UPS
provided the team leadership, management, compliance and supervision of subcontracted services
Developed and implemented preventative maintenance program that saved repair costs for HVAC equipment and increasing equipment reliability.
Managed and redesigned day to day site operations including supervisory and monitoring
Planned Preventive Maintenance and Emergency responding for Civil, MEP, HVAC, FA, FF, Security verticals.
Developed a close working relationship with Clients, Key Stakeholders, Managing Agents and Suppliers to ensure the end to end FM service is managed and delivered to a high quality
Lead the site team to complete operational objectives for PPM, reactive, corrective tasks
Ensured compliance with local legislative requirements
Prepared budget recommendations, proposals, requests, reports, material submittals.
Optimized allocated budget and FM Contracts Management
Pioneered high rate of customer satisfaction by ensuring the execution of work orders within lead time
Assist the project team and logistics division in procurement of mechanical machineries and equipment;
Design and review mechanical installation and services in buildings; Ventilations, firefighting & safety, Air Conditioning, HVAC and ducting systems, Hot and Cold Water, sanitary, drainage, waste management and
treatment mechanical systems and medical gases systems;
Assist contract division in preparing and evaluation of tender documents of mechanical/plumbing
engineering services (specifications, BOQs, rates, test reports, etc.)
Analysed landscaping and land use for optimum utilisation
Ensured soil stabilisation using Geotextiles, Chrome lignin grout and Polymer grout techniques
Implemented DOKA formwork system
Formulated drain diversions for slope erosion prevention.
Executed activities on site and assisted Technical team
Performed Project scheduling, monitoring and controlling
Managed construction supervision, Quality control, Financial optimisation and other site operations
Achieved Green building standards on site
Successful delivered execution of activities ahead of schedule
Outperformed and resolved technical difficulties on site
Prepared Inspection Requests and Progress Reports
Implemented maintenance module for sewage treatment plant
Created detailed analysis of water and wastewater treatment systems, conveyance and collection systems
Calculated equipment sizing and selection for wastewater management.
Oversaw maintenance and installation program for sewer and detection data loggers and sensors.
Conducted routine checks on contractor’s work, surveying and tested materials on site.
Initiated analysis of project risk register
Executed and laid down trench and sewer ducts
Spearheaded the maintenance of sewer network in Gomti River-2nd Division
Ensured testing of construction materials - Concrete, Aggregates, Steel Bars
Calculated tentative Concrete pour plan as per the batching plant and concreting pump available on site
Prepared Project risk register based on site investigation
Coordinated with the Planning department with regard to the scheduling and monitoring of the site.
Implemented setting out, levelling and surveying at site.
Ensured accuracy of calculations, design drawings and quantity take off.
Liaising with client representatives for progress updating.
Assist operative execution team on technical difficulties and resolving them.
Water Analysis, Waste Management and Energy Management
Troubleshooting of Sewer networks and wastewater Management
Maintain effective energy management and preventive maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy.
Civil Engineering