Mohammad Akram

Manage end-to-end warehouse and logistics operations supporting SAR 12+ million in annual goods
movement across 8 international markets
 Reduced transportation and handling costs by 22% via advanced route optimization and carrier
negotiation strategies
 Decreased inventory holding costs by 25% by implementing demand forecasting models and
reducing waste by 15%
 Lead cross-functional teams in procurement, warehousing, and distribution to achieve operational
KPIs

Supervised daily warehouse operations including receiving, storage, order fulfillment, and dispatch
for high-volume food distribution center
 Improved on-time delivery performance from 87% to 95%, elevating customer satisfaction scores by
12 percentage points
 Increased warehouse capacity utilization by 28% while reducing inventory discrepancies from 3.2%
to 0.8%
 Cut order processing time by 35% through process streamlining initiatives involving cross-functional
coordination with 5 departments.

• Managed courier hub operations for leading e-commerce and B2B clients, ensuring compliance with SLA standards while streamlining logistics processes.
• Improved last-mile delivery efficiency, achieving a notable reduction in delivery cycles, which enhanced customer satisfaction and encouraged repeat business.
• Led shift operations to ensure timely dispatch, meeting client commitments and improving overall service reliability.
• Drove operational excellence, resulting in significant cost savings and increased productivity within the hub environment.
• Collaborated with cross-functional teams to optimize supply chain processes and enhance inventory management, supporting overall business objectives.