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تم إلغاء حظر المستخدم بنجاح
محمد آل سنان, IT Infrastructure Lead

محمد آل سنان

IT Infrastructure Lead·Huawei

المملكة العربية السعودية

بكالوريوس, Computer Science.

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 11 أشهر

IT Infrastructure Lead

سبتمبر 2021 - حتى الآن

Huawei

الرياض، المملكة العربية السعودية

سبتمبر 2021 - حتى الآن

• System (Server/OS/CloudOS), Database, Storage, Network Administration and Management
• Managing, upgrading, optimizing VMs (Linux OS)
• Marinating DB (Tablespaces, SQL, User access, upgrading, switchover, etc…)
• Provides leadership and supervision to the 4 members of the IT Service Desk team, ensuring that appropriate skilled
resources are in place to meet required service levels.
• Provides technical support and guidance to Service Desk staff.
• Provides ITIL Service disciplines, covering Incident, Problem and Change Management.
• Testing the parameters and changes in the systems.
• Daily/weekly/monthly health reports of OS & DB.
• Solving problems though SRs, TTs & RFCs
• Leading team representing multiple skills areas including internal/external resources and customers for the development
and execution of various projects
• Managing, leading, allocating and tracking resourcing dem and for current and future needs by strategic plans to
produce and review method statements, designs, risk assessments as appropriate.
• Preparation for Technical proposals and feasibility studies for Business project.
• Performing health check to whole BSS (Firewall, Switchs, Servers, OS, etc…)
• Implement VMware technology solutions for virtualization, networking, and storage infrastructures
• Create, test, and deploy VMware vSphere environments
• Deploy and manage vCloud Director and vCenter
• Procure, configure, and implement VMware products and related technologies
• Provide technical support to end users, operations, and management
• Decide and implement appropriate VMware products and technologies

مجال الشركة:
الاتصالات والشبكات

Manager Assistant- Education Technology Administrator

يناير 2020 - يناير 2021

DMS-ATI-Oxford Saudia Academy

الدمام، المملكة العربية السعودية

يناير 2020 - يناير 2021

holding education systems, train the employees how
to use the technology in teaching, preparing presentations and videos of how to use the technology in
education, Maintain a high level of engagement with advancements in the field, support effective and
efficient systems and processes for implementing, sustaining, & innovating with educational technology
across the district, Support district-wide education technology initiatives in alignment with the districts
strategic plan.

مجال الشركة:
مراكز التدريب والتعليم

ITC Instructor

يناير 2015 - يناير 2019

ITQAN Institute

الجبيل، المملكة العربية السعودية

يناير 2015 - يناير 2019

Teaching several materials related to Information technology, To use the schools schemes of work to
provide appropriate teaching and learning for the timetabled classes, To develop the students learning in all aspects of
the curriculum, To produce differentiated tasks for able students Set appropriate homework tasks all work thoroughly
and promptly, Create a dynamic and welcoming learning environment in ICT room, To further raise the profile of ICT
within the institute, To prepare suitable teaching resources, To support fellow staff in their use of ICT.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

System Admin & Data Entry

يناير 2012 - يناير 2015

Ministry Of Education

الدمام، المملكة العربية السعودية

يناير 2012 - يناير 2015

holding school systems, and keep them up to date, Analyzing the system and
extracting the needed reports, User administration (setup and maintaining account) & data entry, maintaining system,
Verify that peripherals are working properly, Quickly arrange repair for hardware in occasion of hardware failure, Monitor
system performance and Install software, Setup security policies for users.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

IT/SAP System Analyst

يناير 2009 - يناير 2012

Aramco

الظهران، المملكة العربية السعودية

يناير 2009 - يناير 2012

Receiving costumer calls and resolving software problem remotely through listening to
costumer & diagnosing & analyzing the problem then give the proper solution. To provide 1 st line technical
support; answering support queries via phone, email and fax. To log all calls on the call logging system.
Respond to enquiries from clients and help those resolve and hardware or software problems. Support users
in the use of Computer equipment by providing necessary training and advice. To arrange for external
technical support where problems cannot be resolved in center. Experience with using and troubleshooting
Office 2016 within a network environment (permissions, calendar sharing, delegation). Experience with using
and troubleshooting Microsoft Office Applications. Identify and correct or advise, on operational issues in
client computer systems. Able to work independently and efficiently to meet deadlines. Self-motivated,
detail-oriented and organized.

مجال الشركة:
النفط والغاز

Software support

أغسطس 2009 - أغسطس 2010

Aramco

الشرقية، المملكة العربية السعودية

أغسطس 2009 - أغسطس 2010

Software support

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

King Faisal University.

مارس 2009

مارس 2009

بكالوريوس، Computer Science.

المملكة العربية السعودية

Skills

IT
Expert
IT
Expert
System Administration
Expert
System Administration
Expert
System Setup
Expert
System Setup
Expert
Help Desk Management
Expert
Help Desk Management
Expert
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
PRODUCT KNOWLEDGE
Intermediate
PRODUCT KNOWLEDGE
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
VIRTUALIZATION
Intermediate
VIRTUALIZATION
Intermediate
LINUX
Intermediate
LINUX
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
java
Intermediate
java
Intermediate
IT
Expert
IT
Expert
System Administration
Expert
System Administration
Expert
System Setup
Expert
System Setup
Expert
Help Desk Management
Expert
Help Desk Management
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
Train on STEM
Train