Technical Services Consultant
Ministry Of Education - Saudi Arabia
Total years of experience :12 years, 9 Months
• Member of HR committee for Higher Grades promotions
• Review/develop Promotions department’s business procedures and promoted more than 32.000 eligible employees
• Member of HR committee for Business Procedures development
• Review/develop HR’s procedures manual and develop over 70 business procedures
• Member of HR committee for Contractual recruitment
• Review/develop Recruitment department’s business procedures and recruited more than 18.000 contractual employees
• Act as a consultant to Human Resources Operations (HRO) department regarding policies and procedures development
• Provide support to HRO department’s managers and staff
• Track progress of achieving HRO department’s objectives
• Monitor internal HR systems and databases
• Monitor key HRO department's indicators
• Supervise detailed reporting of HRO department
• Undertake HRO department’s projects
• Conduct situational and data analysis to identify and understand issues
• Study and review employee benefits and compensations and recouped over SR 52 million overpayments
• Review/develop the program’s business procedures
• Supervise developing In-house system that manages the program’s business procedures and ensures the quality of behavioral change experiment execution’s process.
• Contribute to the program’s work related to behavioral analysis of public sector employees and the study of governmental organizations
• Contribute to the program’s work related to identifying, studying and designing of appropriate behavioral interventions
• Contribute to the program’s outputs and ensuring that they meet international standards
• Contribute to the collection of scientific materials and resources related to behavioral insights
• Express opinion and technical advice on the agreements concluded by the program with local and foreign bodies
• Member of Executive Steering Committee that provides guidance for the company’s key issues
• Member of TAMAM Project Steering Committee that is responsible for re-implementing SAP system used at the company
• Set out sales targets and take all the needed steps to meet the targets
• Supervise sales reports and determine the best course of actions
• Review/develop the department s policies and procedures when needed
• Review/develop the company’s sales commission policy which impacted the company’s sales
• Work closely with the marketing department to identify new customers as well as stimulate sales
• Set up training programs for sales associates
• Supervise sales commission process
• Successfully manage Information Technology department
• Periodically analyze business processes and work on improving them
• Review/develop medical approval process which led to decreasing the approval’s processing time from 15 minutes to less than a minute
• Supervise and support the IT related functions at the company’s branches
• Make sure that all contingency plans, backups, and controls are operative and able to meet the standards and procedures of the company
• Analyze business processes and work on improving them
• Support the IT related functions at the company’s branches
• Make sure that all contingency plans, backups, and controls are operative and able to meet the standards and procedures of the company
While taking the MBA program, we have conducted several projects in the following: - Business Policies - Marketing and Promotion Management - Pricing Management - Supply Chain Management - Financial and Accounting Management - Production Management - Leadership and Change Management