محمد الجولاني

Company: STC (Saudi Telecom Company) Riyadh, KSA (www.STC.com.sa)
"Saudi Telecom Company" in IPTV section.
*configuration IPTV and ADSL by NMS"Alcatel-Huawei-Siemens"
*configuration FTTH by NMS "Alcatel "
*FTTU Subscriber provisioning and maintenance
*advanced troubleshooting IPTV and ADSL problems by
"NMS, Network Analyzer, GUI, One View, WFM, HDM, RTTS, BMS, GMG, ICMS".

Technical Support
Duties: Trouble shooting and trace problems for ADSL customers by phone thru STC applications (Network Analyzer - billing System - Radius Systems).

Spicalist Technical support

Company: Orange JTG (Jordan Telecom Group) Amman, Jordan (www.orange.jo)
Job title: ADSL&PSTN Coordination.
Duties: Working In JTG (Jordan Telecom Group) as a Dispatcher for after sale and Digital services teams, a coordinator in the field sales and use the CCBS system (customer care and billing system).