KEY ACCOUNT SPECIALIST
NAPCO GROUP
مجموع سنوات الخبرة :5 years, 1 أشهر
2016.
* Develop new and fresh strategies to respond to high-volume client concerns and meet
budget guidelines.
* Analyze market needs, develop account strategies and convey to chief responsible
personnel.
* Propose new products to clients using entire data sources to prepare and conduct
optimum presentations.
* Identify account distribution and resolve void issues.
* Promote price point integrity and involve with retail level -parity at Headquarter.
* Contribute in proper product quantity enabling client to retail profitably.
* Increase accounts revenue and identify fresh business opportunities adhering to given
budget structure.
* Recommend main lifestyles and SKU’s through presentations before clients.
* Maintain client relations to build excellent reputation for service and produce repeat
business.
* Interact regularly with top ten accounts related to weekly selling, deliveries and stock
availability.
* Develop relations between company and client following details to ensure quick
response to identified problems.
* Recommend management routinely of tribulations and opportunities trying to resolve
issues and improve growth prospects.
* Maintain steady in-store visitation frequency to ensure implementation of brand
presence, door volume, visual roll-out and driving turn.
* Plan steadily and arrange work efficiently.
* Schedule advance working appointments and respond promptly.
ITT EXELIS. THEATER TRANSITION TEAM 2007 to 2014 (HR
Department).
1) The mission of T3 for the Theater is as follows:
a) T3 provides proper accountability of transitioning employees in and out of Kuwait
for theater management
b) T3 members work to ensure the processing of personnel traveling in and out of
Kuwait is assisted to the best of the team’s ability.
c) T3 members perform various coordination efforts to work with Middle East Business
Office (MEBO), Project Managers, for various contracts. We provide assistance with
transportation, escort, and tracking of personnel.
d) T3 provides assistance to Human Resources (HR) at the MEBO on various issues,
ranging from escorting personnel, in-processing, distribution of documentation and
general meetings with ITT employees.
e) T3 provides up to date information on changing issues between military
organizations, Kuwait Immigration and requirements for contractors at Ali Al Salem
LSA, Kuwait.
f) T3 schedules, organizes, and coordinates briefings with HR, security, and the
Program Management Office
Planning which countries and resorts to use, and the number of holidays to offer,
using information from previous seasons and market research.
* Negotiating with hoteliers, airlines, coach operators and venues to make provisional
bookings and agree costs.
* Preparing brochures/websites, giving information about prices, arranging
photographs and descriptions, in
* Compliance with legislation.
* Organizing the launch of the brochure/website to individual clients and tour
operators, with particular emphasis on any new initiatives.
* Liaising with hoteliers to ensure that they can continue to offer the level of agreed
service.
* Handling bookings received, and forecasting number of holidays sold, making
adjustments as necessary.
* Liaising with resort representatives, hoteliers, coach operators and airlines.
* Organizing the issuing of tickets to customers, and invoicing, either directly or via
travel agents.
* Confirming names of customers to airlines, hotels and overseas staff.
* Reviewing the process continually, evaluating customer feedback, and taking action
where necessary.
Maintaining relationships with existing customers through regular review visits;
* Visiting potential customers to demonstrate products and gain new markets;
* Acting as a contact between a company and its existing and potential markets;
* Contacting clients by phone to negotiate terms of an agreement and conclude sales;
* Gathering market and customer information;
* Negotiating variations in price, delivery and specifications with managers;
* Advising on forthcoming product developments and discussing special promotions;
* Recording sales and order information and sending copies to the sales office;
* Reviewing own sales performance;
* Gaining a clear understanding of customers' businesses and requirements;
* Making accurate, rapid cost calculations;
* Feeding future buying trends back to employers.
Trainee at Royal Plaza Hotel in the Front Office Department as a Night Audit
Answers telephones and greets visitors; directs calls to appropriate staff or takes
messages; makes referrals to other agencies or departments; and schedules
meetings and conference rooms.
* Performing data entry on automated systems, including, but not limited to client or
population information, mailing lists, rosters, invoices, payroll data, work orders and
purchase orders.
* Prepares correspondence, reports, forms, receipts, vouchers, work orders, and
specialized documents related to the department/division to which assigned from
drafts, notes, brief instructions, corrected copy, or dictated tapes using a word
processor or computer with form templates.
* Proofreads materials for accuracy, completeness, compliance with departmental
policies, formatting.
* Prepares and distributes meeting agendas; takes and transcribes minutes;
maintains department and/or official City records.
* Checks and tabulates standard arithmetic or statistical data; summarizes such
information and prepares periodic or special reports.
Assists in the development and implementation of policies and procedures for the
awarding of financial assistance
* Assists with day-to-day operations
* Assists in the development of procedures for automatically packaging and awarding
financial aid programs
* Prepares semester work and vacation schedules for staff, including assignment of
telephone and counter duties
* Awards various types of aid to students based on established criteria and
procedures
* Issuing all certificates & document that student needs (for military, transcript, etc...)
NOVOMBER 2016 TO NOW.
* Developing a growth strategy focused both on financial gain and customer
satisfaction
* Conducting research to identify new markets and customer needs
* Arranging business meetings with prospective clients
Develop and maintain a directory of businesses and associations in your market.
in