Customer Service Officer
Safeway
Total des années d'expérience :1 years, 9 Mois
Customer Service Officer
Safeway
June 2011 - Until now
Al-Zarqa, Jordan
Skills
ADDITIONAL EXPERIENCES AND SKILLS
Programming
- JAVA
- C++
Analysis & Project Management
Microsoft Visio, Microsoft Project.
IT Support Officer ( Trainee)
Specialized Systems Company
Technical Support Officer.
September 2012 - December 2012
Al-Zarqa, Jordan
Which is a portfolio of exceptional services, which comprise whole
sales, retail sales, and IT support. We take care of our clients'
hardware infrastructure environment by providing them with networking, storage management solutions, systems security, printing and output processing solutions that meet their corporate
requirements.
Specialized Systems Company specializes in computer hardware resale,
laptops and computers parts sale, Servers and backup drives, printers, and wholesale PC parts distribution across Jordan.
Job description and acquired experience:
• Perform business & technical analysis.
• Maintain hardware and software components.
• Install software required by company and ensure that its work
efficiently.
• Support operating systems such as Microsoft Windows XP and
Windows 7.
• Identify and correct or advise, on operational issues in client
computer systems.
• Assist in management and response to technical change
requests.
• Manage technical issue resolution with the client.
• Maintenance and configuration of computer networks.
B.Sc. Software Engineering Al-Balqa Applied University Salt, Jordan, 2012