customer service officer
Bank Of Jordan
مجموع سنوات الخبرة :23 years, 4 أشهر
•Opening new accounts and accepting terms deposits.
•Send and receive all kind of remittance.
•Promoting the services and products of the bank through direct and cross selling initiatives to increase market shares in the assigned products.
•Maximize the bank's profitability through appropriate promotion efforts and selling of all products & services.
•Implementing the sales plan to achieve the targets/goals set by Retail Direct Sales Management.
•Preparing daily plans for calls and visits to ensure sales achievement against targets.
•Develop and implement strategies and plans to achieve all goals
•Support company's strong relationship culture through on-going customer contact, quality customer service, product knowledge, and after sale services.
•Opining new accounts, issuing ATM, Visa cards.
•Responsible for checkbooks and returned checks.
•In charge of manager checks and checks under collection.
•Responsible of fixed deposits operations.
•Responsible for external transfers.
•Responsible of mortgage and dismortgage (lands and vehicles).
•Ensure that necessary credit approvals are in place before monies are disbursed to customer's Alternative branch credit officer.
•Responsible of mortgage and dismortgage (lands and vehicles).
•Loans operations ( limits and scheduling ).
•Sorting and filing all original documents related to the loan accomplished.
•Responsible fro exchanging all kind of currencies, recieving and sending swift transferes.
