محمد عريقات

Responsible for overseeing the overall IT function across Infrastructure, Enterprise Architecture,
Planning and Governance; Maintains information technology strategies by managing staff; researching
and implementing technological strategic solutions; My roles and responsibilities include the following:
• Accomplishes information technology staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching, counseling, and disciplining
employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe
and secure work environment; developing personal growth opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user
projects.
• Completes projects by coordinating resources and timetables with user departments and data
center.
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information
security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget;
scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks.
• Contributes to team effort by accomplishing related results as needed.

I am fully engaged in the entire life-cycle of software’s implementation. I have developed an extensive experience, strong knowledge and understanding of projects, My roles and responsibilities include the following: • Plan, direct the IT solutions and data integrity of the company, through a new and improved systems and procedures • Plan, supervise and coordinate the work within the IT departments to ensure smooth functioning of the business and the completion of the work plan within the scheduled time frames • Provides a leadership role to the Company IT department to ensure that the need for data, information, and decision support are met • Establishes open communications with employees & IT team to provide clear direction regarding roles and responsibilities of the IT
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• In cooperation with the other managers, continuously develop the IT infrastructure to ensure the department has the needed skills to support and manage upcoming strategic projects and ongoing day-to-day business activities • Recommends and implements IT policies and standards, ensuring adherence to security procedures and disaster recovery • Evaluates, plans and implements the new technologies and techniques to improve network reliability and performance while remaining consistent with short and long term objectives • Plans, develops and implements the IT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness • Ensuring that software licensing laws are adhered to • Manage AX ERP applications and new SW projects through: o Managing the SW Development Life Cycle (SDLC) for all new projects (Analysis, Design, Implement, Test, and Train & Evaluate) o Delivering new reports and SW modifications (Customization) o Assist users in problem solving and provide advice leading to improved productivity and better integration of various systems o Ensure project milestones and scopes of work are met o Work with technical resources to evaluate new systems functionality o Provide technical assistance and training to user staff and operations personnel o Be a mentor and positive influence to other members of the team

I am fully engaged in the entire lifecycle of system implementation. I have developed an extensive
experience, strong knowledge and understanding of projects & Dynamics ax modules. My roles and
responsibilities include the following:
• Plan the Project
• Define the scope of the project in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to
successfully complete the project
• Develop a schedule for project completion that effectively allocates the resources to
the activities
• Review the project schedule with senior management and all other staff that will be
affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its
completion
• Staff the Project
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• In consultation with the appropriate manager/Team leader, select staff with
appropriate skills for the project activities
• Manage project staff according to the established policies and practices of the
organization
• Ensure that personnel files are properly maintained and kept confidential
• Ensure that all project personnel receive an appropriate orientation to the organization
and the project
• Implement & Control the Project
• Execute the project according to the project plan
• Develop forms and records to document project activities
• Set up files to ensure that all project information is appropriately documented and
secured
• Monitor the progress of the project and make adjustments as necessary to ensure the
successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff
in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to
ensure that it meets the project standards
• Write reports on the project for management
• Ensure that the project deliverables are on time and at the required level of quality

I am fully engaged in the entire lifecycle of system implementation. My roles and responsibilities include the following:
• Meet with customers to analyze and understand their needs
• Translate customer's business requirements into IT requirements
• Develop Solutions for customers through implementing MS Dynamics Axapta
• Manage development of MS Dynamics Axapta customization and provide maintenance services for running systems
• SSRS & X++ Reports developing, implementing and customizing to match the customer needs
• Manage installation, configuration, and basic setup of MS Dynamics Axapta & MS SQL
• Train the stakeholders on the system

As a Network operation center engineer support, my roles and responsibilities included the following:
• 24 X 7 support to the client
• Troubleshooting satellite issues on the client side
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• Managing bandwidth requirements for the client
• Activation of service link