Mohammad Arsalan, Infrastructure Specialist (System Administrator)

Mohammad Arsalan

Infrastructure Specialist (System Administrator)

IKEA

Location
Saudi Arabia - Eastern Province
Education
Master's degree, MBA
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Infrastructure Specialist (System Administrator) at IKEA
  • Saudi Arabia - Khobar
  • My current job since June 2011

Contributed a major role in the implantation of data center.

 Administration of Active directory and applying and auditing group polices.

 Configuring and managing the Exchange server 2013.

 Administration & deployment of Windows Server on Hyper-V & cloud platforms.

 Configuring and managing DHCP and DNS.

 Configuring and managing RDS (VDI)

 Managing the server from Microsoft system center (SCCM, SCVMM, SCOM)

 Planning, Designing IP, Addressing and Sub-netting with classes.

 Administration of HP Data Protector.

 Managing the server from HP ONEVIEW, Virtual Connect.

 Maintaining, Monitoring cloud hosted servers serving IKEA / subsidiaries business and

 Servers, application followed for on premises systems.

 Maintain & Administer 3PAR/EVA storage systems.

 All datacenter components warranty, licenses, certificates maintain, renewing and

 Documenting.

 In-depth Knowledge of SOPHOS UTM Device.

 Maintaining the latest possible release of firmware - hot fixes on hardware level

 keep customers in focus and priority while implementing, administrating, or changing the

 Infrastructure components and guarantee a satisfactory shopping experience. Handle

upgrades / migrations projects and maintenance window management as per the defined

service level and polices.

 Technical support team leadership.

SYSTEM & NETWORK SUPPORT at AL FAISALIAH GROUP
  • Saudi Arabia - Khobar
  • September 2008 to June 2011

Support for messaging Infrastructure for Exchange 2003/2000 servers.

 Administration & Troubleshooting problems with SMTP & RG connectors.

 Administration & Troubleshooting Public Folder issues.

 Monitoring and troubleshooting failed jobs and backup schedules.

 Responsible for patch management across infrastructure for Exchange, and windows

 Troubleshooting the network issues.

 Configure, manage, Switches, Routers

 Configuring the 2600, 7200 router.

 Configuring the switches 2960,

 Understanding router and switch internal operations and structure.

 Basic router and switch configuration.

 Ability to discover other directly connected Cisco devices.

 Installing and cabling up routers and switches to both LAN and WAN's

 Working with Static & Dynamic routing protocols.

 Deploy wireless networks, including servers, routers and switches

Installation of hardware, software's, operating systems, applications (win 7, vista, ME, XP

Publishing & Editing software’s, Office 97, 2000, XP & 2007) supporting different hardware.

 Installation of SAP client application.

 Installation of Lotus Notes and Taking backup of Nsf & Id files.

 Supporting users for Microsoft Outlook and IBM Lotus Notes client related issues.

 Managing DNS Issues’ with Host file Concept.

 Maintaining daily, weekly & monthly call reports.

 Install, configure, manage & troubleshooting network printers.

 Managing Internet connectivity and user profiles.

Education

Master's degree, MBA
  • at A
  • July 2007

Specialties & Skills

Exchange Server
systemcenter
Virtualization
Designing
Server Operating Systems: Install, configure & manage Windows 2016 ,2012 r2, 2008 r2,2003
Server Roles :Active Directory, MS Exchange 2010 ,2013,2007 ,DNS,DHCP,HYPER-V,
Security: SOPHOS UTM 9.0 Microsoft ISA Server 2004
Remote Services: (VDI) RDS 2016,2012 r2 ,windows Terminal Services.
HP : BLADE C7000,EVA,3PAR Administrator.

Languages

Arabic
Intermediate