Lead HR Business Partner
Wipro Ltd.
Total des années d'expérience :15 years, 6 Mois
Deployed at Google India location
• Managing a headcount of 5000+ employees across Hyderabad and Bangalore client locations
• Partnering with the business to identify and fulfil business needs towards talent management
• Collaborating with business to maintain compliance and traction across various employee
life-cycle processes
• Planning and executing Engagement Activities across the unit
• Leading transitions to support the business ramps
• Managing employee conflict, issues and grievances and act as an employee facilitator
• Handling SH, Ombuds and internal investigations
• Initiated Employee Wellness initiatives- first of its kind at client location
• Instrumental for HR support to the Business unit
• Involved in organisational restructuring to reduce cost and effective utilization
• Responsible for Manpower planning
• Sourcing and hiring for the mid and senior level business positions
• Salary benchmarking for new hires and maintaining internal parity
• Administering and managing employee benefit and Reward & Recognition programs
• Responsible for 10/30/60 days feedback program
• End to end management of the Performance Management Process
• Administering the PIP plans
• Responsible for the attrition discussions and retention in the business unit
• Framing and implementating HR policies and procedures
• Implementing the exit management process
• Liasioning with the training team to fulfil the learning demands
• Institutionalised and designed the Onboarding Experience at Paytm
• Framed Training Incentivisation Plan for the trainers and trainees at Paytm
• Leading a team of 2 HR professionals
• Partnering with the business for HR support
• Administering and reviewing the company policies and processes
• Running Organisational Talent Review with business leaders and doing succession planning
• Framing roles and responsiblities along with skills and competency identification
• Implementing Community Initiaitves for the entire organisation
• Framing Goals and KRAs along with quarterly evaluation
• Identification of the learning needs to administer training interventions
• Working on outsourcing model for cost optimisation basis roles
• Leading the internal social media tool for problem solving and idea generation
• Working with leading hospitals for employee wellness initiatives
• Leading the people pulse survey along with necessary interventions
• Responsible for monthly Cost Reports, Headcount and Attrition Reports
• Managing Compensation & Benefits and working with Partners to finalize Rating Bell Curves, Employee Promotions and Salary recommendations within defined targets
• Analysing and correcting Employee Compensation by doing Internal Parity checks, through Annual and Mid Term Reviews
• Managing new employees’ smooth on boarding including induction, orientation and rolling out buddy program
• Responsible for Client reach out program, Quarterly townhall and Annual Business Offsite
• Checking and initiating necessary interventions for effectiveness of Buddy Program
• End to end management of the Performance, Coaching and Development program
• Identification of Top Talent and implementation of Talent Management program
• Responsible for effective and quality performance feedback
• Implemented monthly Client Reachout Calendar and innovative employee engagement programs like Team Selfie Contest, Business Role Plays at PwC
• Developing a unique entrepreneurial culture of ‘ideapreneurship’ at HCL Technologies
• Partnering with multiple teams to position HCL’s culture as a brand differentiator
• Running programs and initiatives to promote entrepreneurial culture at HCL
• Partnering with Ivy league universities to frame learning curriculum and build an innovation culture
• Handling client and external HR audits
• Formulating and benchmarking functional best practices to align HR with core business
• Conducting employee connect meetings, one on one with employees, town halls, skip levels, listen hours and Geo connect programs
• Organising 30, 60 and 90 connect HR program for the new joiners
• Identifying the disengaged employees through passion survey and working with business for their career development
• Facilitating employee movement like transfers, deployments, bench management and job rotation
• Identifying the Hi Po’s and implementing career developmental program
• Implementation and management of PIP through IDPs
• Improvisation of the domestic and international transfer process to reduce the closure time
• Integrated the shift allowance with exit management process
• Facilitating employee retention council and instrumental in resignation reversals
• Facilitating smooth exit process for the employees, exit interviews, managing reports, infant attrition analysis and separation analysis
• Initiating and managing the career counselling sessions
• Conducting training needs analysis on a monthly/quarterly basis for identification of the training needs of the employees
• Instrumental role in organising and conducting diversity hiring initiatives
• Conducted ‘Flash Mob’ as part of HR strategy to engage the Gen Y and to make HCL as a better to work for. The video was shared on Youtube (7500+ hits), HCLT’s Facebook, Twitter and LinkedIn accounts as part of Employer Branding Strategy
• Gamification of PMS- Core team member to drive the gamification process of revised performance management system to the employees
• Designed the Culture Statements for HCL Technologies based on HCL’s values
• Identified and resolved business/employee related issues through employee satisfaction survey which helped to reduce attrition by more than 5 percent in the business unit
• Successfully integrated the social media in the organizational culture and made all the employees (2500+) of Business Unit active on the social media page. Introduced ‘Ask HR’ tab where employees can ask their queries.
• Introduced ‘Peer Concept’ as part of rewards and recognition program to bring transparency in the process
• Started Inverted Town hall and Social Reward & Recognition Program
• Initiated and launched quarterly newsletter for the business unit
• Initiated new programs like ‘Thank God it’s Monday’ where there is a team activity for 5 minutes to beat the Monday blues
• Editor and author of HCL Experience - HR Newsletter at HCL Technologies
• Certified ‘Coach-Mentor’ by International Mentoring Association
Key Deliverables:
*Responsible for estimation and client interactions
*Instrumental in the development of software, proposed project estimation and budgeting on the project
*Trained and Mentored newly inducted joinees
*Accountable for designing business and technical specifications and managed client interactions
*Adept in coordinating between the onsite & offshore teams
*Accountable for resolving queries, maintained inventory of work and updated team on design status
*Ensured mapping and updating of the competency analysis for the team
*Responsible for managing testing phases that involved creation of test plans and review of test cases as per the client specifications
*Involved in preparing Status Reports (weekly, monthly and quarterly) for the management review
Accomplishments:
*Certified INS 21 professional
*Certified in workers compensation policy module
*Part of the team that released more than 10 product updates in one year
Global Masters in Business Administration Major: Global Human Resources Management S P Jain Centre of Management, Singapore-Dubai Action Learning Program: Landmark Group, Dubai (Project under progress) Becoming an Employer of choice for Emirati Nationals • Studying trends in employment of Emiratis in the Dubai Retail industry • Designing innovative campus hiring strategies for nationals to support ‘Emiratization’ • Developing talent management programs to enhance Recruitment, Development & Retention of Emirati employees Applied Research Project: Centre for Organizational Effectiveness, Singapore COE’s Strategic Workforce Planning Model • A comparative benchmarking of the existing Workforce Planning Model across select industries • Recommended focus area of ‘Process Priorities’ to enhance the model’s applicability across a range of industries • Received certificate of appreciation from COE, Singapore Additional Project: Nokia Siemens Networks, Dubai HR Analytics • Analyzed employee information for the MENA region based on country, function and year using MS Excel and SPSS • Studied HR Analytics with respect to Recruitment & Selection, Learning & Development, Compensation & Benefits, Performance Management, HR Opex, Employee Satisfaction Survey and Mapping by Function
Internship: “Power System Design and Generation" at Bharat Heavy Electricals Limited,Bhopal, India Research Project: “Telephone based control of Electrical Appliances” • Designed and developed a telephone based controller for control of Electrical Appliances • Received appreciation from the faculty for successfully completing the project Ranked 2nd in Electrical Engineering Department