Mohammad Ashour, technical support officer

Mohammad Ashour

technical support officer

electronic health solution

Location
Jordan - Amman
Education
Bachelor's degree, computer engineering
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

technical support officer at electronic health solution
  • Jordan - Aqaba
  • My current job since October 2018

Responsible for managing and administrating Network in Aqaba Region
Working as hardware technical support in operational team for HAKEEM program.
Install and configure HAKEEM clinical Packages. -
Install and fix printers -
Work with vendors to fix PCs, printers and network. -
Connect hardware devices to network. -
Install training rooms. -
-Create DNS record for printers and PCs.
- Reserve IP addresses for printers and PCs from DHCP server.

senior site engineer at electronic health solutions
  • Jordan - Aqaba
  • My current job since February 2020

Responsible for managing and administrating Network in Aqaba Region
Working as hardware technical support in operational team for HAKEEM program.
Install and configure HAKEEM clinical Packages. -
Install and fix printers -
Work with vendors to fix PCs, printers and network. -
Connect hardware devices to network. -
Install training rooms. -
-Create DNS record for printers and PCs.
- Reserve IP addresses for printers and PCs from DHCP server.

IT Network Engineer at optimiza
  • Jordan - Aqaba
  • August 2018 to February 2020
متدرب / قسم تكنلوجيا المعلومات at شركة مياه العقبة
  • Jordan - Aqaba
  • April 2013 to November 2013

Trainee in IT department in Aqaba Water Company . Aqaba ,
Jordan. May 2013 for six months, including:

- Managing Microsoft windows server 2012.

- Network and Internet error troubleshooting
- Helpdesk (installing windows, fix PC's, installing drivers and connect printers .............) .
.

Education

Bachelor's degree, computer engineering
  • at al Balqa Applied University
  • January 2013

Specialties & Skills

IT Technical Support
IP Networking
Microsoft Servers
Core Network
Hardware Support
Networking
Reporting
hardware
managing Windows server 2012 R2
logistics and consumables management
solving problems remotely
windows server
windows server 2008
pc networking
computer hardware troubleshooting
servers
system administration

Languages

Arabic
Native Speaker
English
Intermediate

Memberships

نقابه المهندسين الاردنيين
  • مشارك
  • February 2013

Training and Certifications

Network managment (Training)
Training Institute:
CCNB Routing and Switching
Date Attended:
January 2019
Duration:
200 hours
Network managment (Training)
Training Institute:
CCNA Routing and Switching
Date Attended:
March 2017
Duration:
200 hours
MCSE 2012 (Training)
Training Institute:
Microsoft Certified Solutions Associate: Windows Server 2012
Date Attended:
February 2016
الاردن - العقبة (Training)
Training Institute:
ASEZA
Date Attended:
December 0012
Duration:
30 hours