محمد أطهر أفسر علي شيخ

desktop support في DHL on contract of Impact infotech pvt Ltd

• الهند - مومباي
• أغسطس 2020 إلى أبريل 2024

desktop support في OML group on contact of jba infosolution pvt ltd

• الهند - مومباي
• ديسمبر 2018 إلى أبريل 2019

Providing basic l1 technical support to end-users regarding computer hardware, software, network connectivity, and peripherals. Responsibilities may include troubleshooting issues, installing and configuring software and hardware, performing system upgrades, and providing guidance on IT policies and procedures.

it help desk analyst في HCL on contract of IMSI Global

• الهند - مومباي
• ديسمبر 2017 إلى سبتمبر 2018

As an IT Helpdesk Analyst, l was responsible for providing technical support to users, troubleshooting issues, and documenting solutions.