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تم إلغاء حظر المستخدم بنجاح
محمد جهاد البرقاوي, Country Business Growth Manager - SaaS (B2B)

محمد جهاد البرقاوي

Country Business Growth Manager - SaaS (B2B)·Talentera - Saudi Arabia

المملكة العربية السعودية

بكالوريوس, Business Faculty

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 9 أشهر

Country Business Growth Manager - SaaS (B2B)

يناير 2023 - حتى الآن

Talentera - Saudi Arabia

جدة، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

يناير 2023 - حتى الآن

- Lead end-to-end sales cycle for Talentera ATS, AI-powered video assessment (Evalufy), SANAD AI shortlisting, and onboarding solutions, including prospecting, demos, technical scoping, commercial proposals, negotiation, and closing.

- Drive new business acquisition across Saudi Arabia by identifying target accounts, developing pipelines, and converting opportunities into high-value deals.

- Manage and retain a portfolio of key enterprise clients, ensuring renewals, service adoption, and long-term account satisfaction.

- Achieve consistent business growth through strategic cross-selling and up-selling of advanced modules, integrations, and product expansions.

- Conduct regular client visits, relationship-building meetings, and executive presentations to strengthen partnerships and identify new business needs.

- Lead problem-solving and issue resolution by coordinating with product, support, finance, and technical teams to ensure seamless client experience.

- Deliver onboarding, product training, and feature enablement for new clients to ensure successful activation, adoption, and utilization of the ATS and AI modules.

- Train, mentor, and support new hires, equipping them with product knowledge, sales techniques, and client-handling best practices.

- Collaborate with marketing and product teams to enhance go-to-market strategies and positioning of Talentera in the Saudi HR tech market.

- Maintain accurate sales forecasts, pipeline updates, and CRM hygiene to support reporting and decision-making.

- Monitor market trends, competitors, pricing models, and customer behavior to refine strategy and maximize market penetration.

- Represent Talentera in industry events, HR conferences, and client workshops to promote product capabilities and generate leads.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

Senior Key Account Manager

مايو 2011 - ديسمبر 2022

Bayt.com

جدة، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

مايو 2011 - ديسمبر 2022

- Selling HR IT Solutions: Applicant Tracking System (ATS), Onboarding, HRMS system. Talent Acquisition Solution (CV Search, Job Postings, Evaluation, Assessment, etc.

- Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas

- Increase Bayt.com's product portfolio sales per customer through active customer needs assessment and solution recommendations

- Manage the entire sales cycle from initial contact with a client to training and follow-up support

- Deliver service that is consistent with Bayt.com's values and customer promise

- Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.

- Effectively manage the growth of 70-90 assigned clients through transactional and solution-oriented selling approaches

- Ensure a minimum of 85% coverage my assigned stack through regular physical and telephonic meetings

- Lead online demonstrations to clients
Provide professional after-sales support to enhance the client’s success

- Remain in frequent contact with the existing clients and prioritize retention as a major focus

- Respond to complaints and resolve issues to ensure client success and satisfaction

- Maintain and grow transactions and revenue volumes from an assigned database of customers

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
المبيعات

SME Account Manager

مايو 2007 - أبريل 2011

Bayt.com

جدة، المملكة العربية السعودية

مايو 2007 - أبريل 2011

• Selling Bayt.com Online solutions:
1- I.T. Solutions: Career Portals & HR Systems to companies.
2- Recruiting Services: CV Search, Job Postings, Salary Search and Evaluations Tests.
3- Marketing Services: Company Profile, Online Banners, E-Mails Shots, Ads.
• Initiate and develop a strong relationship with assigned verified lead list of companies.
• Expand the Enterprise client database through market research and prospecting.
• Expand customer share with growing client portfolio through consulting with existing clients.
• Report all daily activities in CRM
• Give demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
• Engage in creative solution selling to revise and expand Bayt.com’s service offerings to meet the changing recruitment needs of local enterprise clients.
• Liaise between IT, Online Ad Sales and the client to ensure effective fulfillment of various recruitment solutions.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
المبيعات

Product Specialist (Customer Service Specialist)

سبتمبر 2004 - أبريل 2007

Bayt.com

جدة، المملكة العربية السعودية

سبتمبر 2004 - أبريل 2007

• Developed a strong and long-term relationship with new and existing customers.
• Leveraged this relationship to ultimately promote Bayt.com products (Online subscriptions) and services and motivate repeat client usage (RENEWALS).
• Motivate clients to recommend Bayt.com through positive word-of-mouth (REFERRALS), more also to activate Job Postings through constant follow up.
• Obtain remarkable testimonials from clients on the benefits of Bayt's online services.
• Reported to designated consultant on all sales & operational matters.
• Conduct market research, competitor analysis regarding customers' needs and shared it with department heads in order to improve Bayt's offerings.
• Carried out other sales & operational activities as requested by the management.

The performance of the product specialist was measured based on 2 main criteria:
1- Customer's loyalty (should not be less than %85).
2- Sales renewals (minimum 10 sales transactions).

Achievements:
My customers loyalty average for the year 2006 was %92, and the average of number of sales transactions was approximately 17.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
المبيعات

التعليم

Jordan University

أغسطس 2004

أغسطس 2004

بكالوريوس، Business Faculty

الأردن

3 Years Academic at JU (Incomplete Degree).
عرض المرفق

اختبارات بيت.كوم

Negotiations Skills Test

التجارة والادارة

Skills

Persistence in Follow up
Expert
Persistence in Follow up
Expert
Keen Eye for Detail & Good Analytical Abilities
Expert
Keen Eye for Detail & Good Analytical Abilities
Expert
Excellent Ccommunication & Interpersonal Skills
Expert
Excellent Ccommunication & Interpersonal Skills
Expert
Certified Customer Service Management-IIR
Expert
Certified Customer Service Management-IIR
Expert
Able to Suggest, Advice & Provide Quick & Relevant Solutions
Expert
Able to Suggest, Advice & Provide Quick & Relevant Solutions
Expert
Excellent English Communication Skills
Expert
Excellent English Communication Skills
Expert
Consistency in Achieving Sales Target
Expert
Consistency in Achieving Sales Target
Expert
Certificate in Leadership Development -IIR
Expert
Certificate in Leadership Development -IIR
Expert
Certified Sales Professional-IIR
Expert
Certified Sales Professional-IIR
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Assessment
Expert
Assessment
Expert
HR Solutions
Expert
HR Solutions
Expert
Applicant Tracking Systems
Expert
Applicant Tracking Systems
Expert
Recruitment
Expert
Recruitment
Expert
Sales
Expert
Sales
Expert
Key Account Management
Expert
Key Account Management
Expert
Customer Relations Managment
Expert
Customer Relations Managment
Expert
Relationship Development
Expert
Relationship Development
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

التدريب
Certificate In Leadership Development
The Institute for International Research (IIR Middle East)
Feb 2012
Certified Customer Service Manager
The Institute for International Research (IIR Middle East)
Feb 2011
Boosting Sales Performance
The Institute for International Research (IIR Middle East)
Feb 2010