محمد جهاد البرقاوي

- Lead end-to-end sales cycle for Talentera ATS, AI-powered video assessment (Evalufy), SANAD AI shortlisting, and onboarding solutions, including prospecting, demos, technical scoping, commercial proposals, negotiation, and closing.

- Drive new business acquisition across Saudi Arabia by identifying target accounts, developing pipelines, and converting opportunities into high-value deals.

- Manage and retain a portfolio of key enterprise clients, ensuring renewals, service adoption, and long-term account satisfaction.

- Achieve consistent business growth through strategic cross-selling and up-selling of advanced modules, integrations, and product expansions.

- Conduct regular client visits, relationship-building meetings, and executive presentations to strengthen partnerships and identify new business needs.

- Lead problem-solving and issue resolution by coordinating with product, support, finance, and technical teams to ensure seamless client experience.

- Deliver onboarding, product training, and feature enablement for new clients to ensure successful activation, adoption, and utilization of the ATS and AI modules.

- Train, mentor, and support new hires, equipping them with product knowledge, sales techniques, and client-handling best practices.

- Collaborate with marketing and product teams to enhance go-to-market strategies and positioning of Talentera in the Saudi HR tech market.

- Maintain accurate sales forecasts, pipeline updates, and CRM hygiene to support reporting and decision-making.

- Monitor market trends, competitors, pricing models, and customer behavior to refine strategy and maximize market penetration.

- Represent Talentera in industry events, HR conferences, and client workshops to promote product capabilities and generate leads.

- Selling HR IT Solutions: Applicant Tracking System (ATS), Onboarding, HRMS system. Talent Acquisition Solution (CV Search, Job Postings, Evaluation, Assessment, etc.

- Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas

- Increase Bayt.com's product portfolio sales per customer through active customer needs assessment and solution recommendations

- Manage the entire sales cycle from initial contact with a client to training and follow-up support

- Deliver service that is consistent with Bayt.com's values and customer promise

- Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.

- Effectively manage the growth of 70-90 assigned clients through transactional and solution-oriented selling approaches

- Ensure a minimum of 85% coverage my assigned stack through regular physical and telephonic meetings

- Lead online demonstrations to clients
Provide professional after-sales support to enhance the client’s success

- Remain in frequent contact with the existing clients and prioritize retention as a major focus

- Respond to complaints and resolve issues to ensure client success and satisfaction

- Maintain and grow transactions and revenue volumes from an assigned database of customers

• Selling Bayt.com Online solutions:
1- I.T. Solutions: Career Portals & HR Systems to companies.
2- Recruiting Services: CV Search, Job Postings, Salary Search and Evaluations Tests.
3- Marketing Services: Company Profile, Online Banners, E-Mails Shots, Ads.
• Initiate and develop a strong relationship with assigned verified lead list of companies.
• Expand the Enterprise client database through market research and prospecting.
• Expand customer share with growing client portfolio through consulting with existing clients.
• Report all daily activities in CRM
• Give demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
• Engage in creative solution selling to revise and expand Bayt.com’s service offerings to meet the changing recruitment needs of local enterprise clients.
• Liaise between IT, Online Ad Sales and the client to ensure effective fulfillment of various recruitment solutions.

• Developed a strong and long-term relationship with new and existing customers.
• Leveraged this relationship to ultimately promote Bayt.com products (Online subscriptions) and services and motivate repeat client usage (RENEWALS).
• Motivate clients to recommend Bayt.com through positive word-of-mouth (REFERRALS), more also to activate Job Postings through constant follow up.
• Obtain remarkable testimonials from clients on the benefits of Bayt's online services.
• Reported to designated consultant on all sales & operational matters.
• Conduct market research, competitor analysis regarding customers' needs and shared it with department heads in order to improve Bayt's offerings.
• Carried out other sales & operational activities as requested by the management.

The performance of the product specialist was measured based on 2 main criteria:
1- Customer's loyalty (should not be less than %85).
2- Sales renewals (minimum 10 sales transactions).

Achievements:
My customers loyalty average for the year 2006 was %92, and the average of number of sales transactions was approximately 17.