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Mohammad Bacho, Training Head

Mohammad Bacho

Training Head·MACC

Saudi Arabia

Doctorate, Business Administration

Work experience

Total years of experience: 32 years, 9 months

Training Head

June 2017 - Present

MACC

Jeddah, Saudi Arabia

June 2017 - Present

• Identify training and development needs within MACC through job analysis, appraisal schemes and regular consultation with business managers and human resources
• Design and expand training and development programmes based on the needs of the organization
• Work in a team to produce programmes that are satisfactory to all relevant parties in MACC, such as line managers, supervisors and senior managers at board level
• Develop effective induction programmes for new or transferred employees
• Produce training materials for in-house courses
• Manage the delivery of training and development programmes and, in a more senior role, devise a training strategy for MACC
• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
• Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
• Keep up to date with developments in training by reading relevant journals
• Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packages
Company industry:
Business Process Outsourcing (BPO)
Job role:
Training and Development

Materials Management Manager

April 2009 - May 2017

Saudi Oger

Jeddah, Saudi Arabia

April 2009 - May 2017

Assist in driving operations planning, and inventory management functions in order to meet the business objectives of KAUST University.
Lead efforts to improve on-time delivery, cost reduction and quality of all purchased materials and services.
 Ensure timely purchase orders are placed and sufficient safety stock levels are maintained to meet and exceed supply chain serviceability objectives while minimizing inventory.
Manage suppliers’ quality, and delivery to optimize their performance.
 Lead efforts to optimize SAP MM IM and WM modules to improve the warehouse operations.
Company industry:
Facilities & Property Management
Job role:
Logistics and Transportation

Computer Specialist

February 2004 - March 2009

Saudi Oger

Riyadh, Saudi Arabia

February 2004 - March 2009

Acting PPMD Unit Manager for HOB site.
Acting Low Current Regional Service Head Manager.
Planning Windows NT 4.0, Windows 2000 Advanced Server Networks,
Managing Saudi Oger team to support the Royal Diwan Network in Riyadh, Jeddah. And Taif.
Coordinating with a development house to enhance, support, and administer the Voting System in Shura Council that is coded with Visual Basic 6.0 on Windows and HP-Unix Platforms
Company industry:
Facilities & Property Management
Job role:
Information Technology

MIS Manager

February 2000 - January 2004

Overseas Development Company

Jeddah, Saudi Arabia

February 2000 - January 2004

·Planning, Analyzing, and supervising the Networking needs of the Company. This includes the installation of the Network - Hardware and Software, optimizing its work through continous monitoring and efficient troubleshooting using Microsoft tools like Network and Performance Monitor and third-party tools as Diskeeper and IBM Netinfinity tools.

·Network, Hardware, and Software Decision Maker. This includes purchasing the proper products in the proper time, assigning the proper permissions, profiles, and policies for the employees, and planning various technical support alogorithms to assist our employees in their work at different times and accroding to their problem (s).

·Responsible for a Custom-Based Project to automate our Sales, Operations, and Procurement Departments work. This project is being coded in-house using Microsoft Visual Foxpro 6.0.

·Impementing a Centralized Email System for the Company and designed a web site that is published under the URL of ‘www.overseas-global.com’ using Microsoft Frontpage 2000.
Company industry:
Shipping
Job role:
Information Technology

Computer Engineer

July 1999 - January 2000

Arab Information Management Services

Al Kuwait, Kuwait

July 1999 - January 2000

- Analyzing, designing and coding computer based projects using different programming languages as FOXPRO 2.x, DBASE 3 Plus and 4.x, and ACCESS 2.0 including:
- Purchase Information System for the Purchase Department.
- Bacteriological System for the Water Resources and development Department.
- Library check and control system for the Water Resources and development Department
- SADER and WARD System.

- Technical Support Engineer for various departments and sections in the Ministry including:
- Troubleshooting custom programs and applications.
- Maintaining general control on different hardware devices as adjusting printers, storage media devices, monitors, and various PC parts.
- Following up and upgrading the computers in the Ministry.
- Following up and controlling purchase orders issued from the
- Establish and maintain the Windows NT 4.0 network and optimize Internet Connectivity solutions with Microsoft Proxy Server.
- Create Ministry-based custom programs using Delphi 3.0 and Visual Foxpro 3.0
- Hardware and Software Technical Support serving the Ministry requirments.
Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior Instructor

February 1996 - June 1999

New Horizons Training Center

Al Kuwait, Kuwait

February 1996 - June 1999

· Installing, operating and instructing official MICROSOFT CURRICULUMS for the full range of Office Applications as Windows 3.x, Windows95, Word, Excel, PowerPoint, Project, and Microsoft Outlook.

· Installing, operating and instructing official MICROSOFT CURRICULUMS for Development Tools as Visual Basic 4.0, Access 2.0, Foxpro 2.x, and Microsoft SQL 6.x.

· Installing, operating, administering and instructing official MICROSOFT CURRICULUMS for implementing and supporting Microsoft’s operating systems in both standalone and network environments as DOS, Microsoft Windows 3.x, Windows for Workgroups 3.x, Windows 95, Windows NT WORKSTATION 3.x and 4.x, and Windows NT Server 3.x and 4.x.

· Analyzing, designing, and creating web sites and pages using Microsoft Frontpage 97 and HTML Language for private and public use.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Computer Engineer

October 1993 - February 1996

Arab Informmation Management Services

Al Kuwait, Kuwait

October 1993 - February 1996

Same Job features as indicated in the above section for Arab Information Management Services
Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

Staffordshire University

February 2016

February 2016

Doctorate, Business Administration

United Kingdom

Research Title Evaluate the Extent to Which Corporate Social Responsibility (CSR) affects the Loyalty of Employees: The Case of TAMIMI Markets in the Kingdom of Saudi Arabia Purpose of the Research To investigate the extent CSR can affect the loyalty of employees: The Case of TAMIMI Markets in the Kingdom of Saudi Arabia. The Practical Issue to be addressed This study aims to investigate the extent CSR activities affect employee loyalty and examine the relationships between its social, economic, environmental, stakeholders, and voluntariness dimensions proposed by Dahlsrud (2008) with the determinants of employee loyalty namely employee commitment and employee satisfaction anticipated by Jun et al. (2006). It shall be conducted at one of the famous retail shops in the Kingdom of Saudi Arabia named TAMIMI Markets. Proposed Methodology To examine the extent CSR can affect the loyalty of employees at TAMIMI Markets, thirteen hypotheses have been derived to measure relationships between the CSR dimensions proposed by Dahlsrud (2008) and the determinants of employee loyalty anticipated by Jun et al. (2006) and May et al.(2004). Managerial and Non-managerial Questionnaire shall be used to test these hypotheses at TAMIMI. First stage will be to pilot the questionnaire which shall be distributed to 5-10 managerial personnel at the head office to obtain their comments and feedback for enhancing and fine tuning the instrument. The second stage will be the data collection phase in which the questionnaire shall be distributed to five TAMIMI branches along with its head office. The branches shall be selected as follows: - Head Office in Khobar - One branch in Jeddah - Two branches in Riyadh (one branch selected at the north district of the city and one from the south district) - Two branches in Khobar (one branch selected at the north district of the city and one from the south district) Basically, there will be two types of questionnaire; one for the managerial personnel and the other is for the non-managerial staff (cashiers, clerks, dispatcher, etc…).

Modern University for Business and Science

June 2008

June 2008

Master's degree, Business Administration

Lebanon

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Beirut University College

February 1991

February 1991

Bachelor's degree, Computer Mathmatics

Lebanon

GPA (point): 2.86 out of 4

GPA (point): 2.86 out of 4

Skills

Warehouse Management

Expert

University Teaching

Expert

Logistics Management

Expert

IT Solutions

Expert

Management Development

Expert

Microsoft Office 2000

Intermediate

Microsoft Windows NT 4.0

Expert

Microsoft Windows 2000 Professional and Server

Intermediate

Microsoft Frontpage 2000

Expert

HP Unix version 9

Beginner

Cisco Routers Installation and Configuration

Intermediate

Microsoft SQL Server 2000

Intermediate

Microsoft Proxy Server 2.0

Expert

Symantec Antivirus and Security Programs

Intermediate

Microsoft Internet Information Server 4.0 and 5.0

Intermediate

Visual Foxpro 7.0 using Visual Promatrix Framework

Expert

Microsoft Window 3.1,95,98,ME

Expert

Microsoft Windows XP - Professional Edition

Intermediate

Symantec Antivirus and Security Programs

Intermediate

Warehouse Management

Expert

University Teaching

Expert

Logistics Management

Expert

IT Solutions

Expert

Management Development

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
IOSH Managing Safely
Jun 2017
Project Management Professional (PMP)
Project Management Institute
Jun 2008 - Jun 2015
Business Writing Skills
Saudi Oger Insititute
Oct 2012 - Oct 2012
Implementing Cisco Works for Enterprise LAN/WAN Management
New Horizons Training Center - Riyadh
Oct 2004 - Oct 2004
Oracle Certified Associate 9i
New Horizons Training Center - Riyadh
Sep 2004 - Sep 2004
Management Training
Saudi Oger Insititute
Dec 2009 - Dec 2009

Hobbies and interests

Reading

Reading Academic, programming, trading, and strategic books and articles

Walking
Programming

I like to make simple programs in Access and database programming languages like Visual Foxpro and Oracle

Travelling