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تم إلغاء حظر المستخدم بنجاح
محمد بولاد, Regional Brand Manager

محمد بولاد

Regional Brand Manager·Dhifaf Baghdad Cosmetics Centre Company - Regional Office

الأردن

بكالوريوس, English Studies

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 4 أشهر

Regional Brand Manager

يونيو 2017 - فبراير 2023

Dhifaf Baghdad Cosmetics Centre Company - Regional Office

عمان، الأردن

يونيو 2017 - فبراير 2023

Analysis of sales forecasts and relevant financial and reporting on products sales.

Communicate and negotiate with suppliers and vendors to generate more profitable sales.

Create an effective communication strategy.

Update product prices to align with the company's long term goals.

Handling and analysing spreadsheets and graphs.

Monitor products distribution and consumer reactions.

oversee new and ongoing marketing & advertising activities.

reporting to suppliers and CEO's.

Demand planning.

Initiate and handle payments.

Supervise brands performances.

Coordinate logistics processes.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الجمال والموضة

Establishment Coordinator

سبتمبر 2012 - سبتمبر 2013

M. H. Alshaya Company

الفراوانية، الكويت

وجدت هذه الوظيفة عبر بيت.كوم

سبتمبر 2012 - سبتمبر 2013

·       Ensure guest satisfaction using all possible resources and solutions for the services provided.

·       Managing the visitors service team.

·       Provides in-class and OJT for all staff across all departments as planned and whenever the business requires doing so.

·       Vacations and schedules planning for my team.

·       Submitting reports on weekly and monthly basis.

·       Ensuring brand integrity and high standard of customer service including quality assurance, loss prevention is achieved at all times.

·       Ensuring the work environment is healthy and positive and the staff are suitably recruited and given all the required orientations, product and services knowledge.

·       Through weekly and monthly meetings with the management, reviewing the results and making decisions on corrective actions.

·       Cultivating a proactive partnership with sponsors, investors, financial institutions and governmental institutions and developing, establishing strong relationships with mall managements and external marketing teams and agencies.
مجال الشركة:
الترفيه
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service Representative

يونيو 2011 - أغسطس 2012

Tamdeen Group

الفراوانية، الكويت

وجدت هذه الوظيفة عبر بيت.كوم

يونيو 2011 - أغسطس 2012

·       Involved in marketing responsibilities by checking blogs, posts, reviews and articles regarding customers’ experience, reactions and feelings through their shopping visits or dining experiences.

·        Attending all tenants’ requests and guiding shoppers to their desired locations.

Helping events management teams in establishing all required materials such as, Billboards, Posters, Flyers, Coupons and arranging the exhibition or the event design as shown in the planogram
مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service

يونيو 2008 - مايو 2011

crowne plaza hotel

الفراوانية، الكويت

وجدت هذه الوظيفة عبر بيت.كوم

يونيو 2008 - مايو 2011

·       Make sure the provisions of day to day SPA reception are maintained.

·       Gathering database and encouraging telemarketers to initiate calls, gather records and invite all customers to enjoy a free visit. And record customer’s feedbacks, suggestions, and reactions.

·       Encouraging, motivating and driving sales team to execute plans by providing incentives, commissions and on spot rewards for sales achievements and transactions.

·       Finding in spot solutions to close business and sales deals to achieve goals and targets before deadlines or within the proposed timeframe.

·       Suggesting the creation of several SPA promotional packages for upcoming national and international ceremonies and holidays.

·       Gathering work related information from cross functional teams and taking actions to implement it.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Receptionist

فبراير 2007 - أبريل 2008

AL Nawadi Holding Company

الكويت، الكويت

فبراير 2007 - أبريل 2008

·       Perform all reception duties in a professional manner and in accordance to SPA policies.

·       Receive, direct and rely telephone calls and direct messages.

·       Promoting SPA Services and memberships to new and existing clients.

Setting appointments and reservations into the software and making sure the accuracy of inserted data
مجال الشركة:
الأنشطة الرياضية والخارجية
الدور الوظيفي:
السياحة والضيافة

التعليم

Arab Open University - Jordan

يناير 2023

يناير 2023

بكالوريوس، English Studies

الأردن

المعدل التراكمي (نقاط): 3.59 من 4

المعدل التراكمي (نقاط): 3.59 من 4

I have completed the study plan and have been able to contribute to many important initiatives.
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Skills

Customer Care
Expert
Customer Care
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Personal Assistant
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Personal Assistant
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Logistics
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Logistics
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Brand Loyalty
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Brand Loyalty
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Purchasing
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Purchasing
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Law
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Law
Expert
ERP System SAP
Expert
ERP System SAP
Expert
Microsoft Office
Expert
Microsoft Office
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office management
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office management
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marketing
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marketing
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order
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order
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office administration
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office administration
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user assistance
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user assistance
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logistics planning
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logistics planning
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logistics
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logistics
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warehousing operations
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warehousing operations
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Secretary
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Secretary
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Training
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Training
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Brand Management
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Brand Management
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Effective Communication
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Effective Communication
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Supply Chain
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Supply Chain
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marketing assistance
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marketing assistance
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supervising
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supervising
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logistics management
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logistics management
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microsoft powerpoint
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microsoft powerpoint
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materials
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materials
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negotiation
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negotiation
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supply chain management
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supply chain management
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telephone support
Expert
telephone support
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personal service
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personal service
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typing
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typing
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service desk
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service desk
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teamwork
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teamwork
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operation
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operation
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office work
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office work
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purchasing
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purchasing
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sales representatives
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sales representatives
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Legal Research
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Legal Writing
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Legal Writing
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Legal Advice
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Customer Service
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Legal Affairs
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Education
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Education
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Teaching
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Teaching
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Teaching English
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Teaching English
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Science
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Science
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English
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English
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Teaching Skills
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Sales
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Sales
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الموقع الشخصي
الموقع الشخصي
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فيس بوك
فيس بوك
facebook.com/Boulad Aziz Mohammad Issam

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اللغات

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اللغة الأم
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متمرّس

التدريب و الشهادات

الشهادات
Certificate of Completion
Jan 2013
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Special Achievement
Jan 2011
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Work Experience
Jun 2011
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Work Experience
Jul 2013
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Work experience letters
Sep 2011
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Special Achievement
Oct 2010
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