Mohammad Dames, Senior collection operation officer

Mohammad Dames

Senior collection operation officer

Kuwait international bank

البلد
الكويت - حولي
التعليم
بكالوريوس, Marketing And Business
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

Senior collection operation officer في Kuwait international bank
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ سبتمبر 2017

“I work in the Collections Department at the bank, specializing in operations. My responsibilities include reserving amounts for overdue customers, collecting outstanding payments through the system, processing requests, reconciling accounts for delinquent clients, sending collection emails, and managing collections for deceased customers in both banking and insurance sectors.”

Senior Sales Executive في Kuwait international bank
  • الكويت - الكويت
  • أكتوبر 2016 إلى سبتمبر 2017

Direct sales

senior sales officer في Bank boubyan
  • الكويت - الكويت
  • سبتمبر 2014 إلى أكتوبر 2016

Sales officer at the bank and personal service banks in the management of direct sales

Team leader & customer service في Mobile Telecommunications Company .Zain
  • الكويت - الكويت
  • مارس 2012 إلى أغسطس 2014

1-Responsible of solving customer problems with phone lines and follow up with them.
2- Describing the new offers for both new and current clients.
3- Entering all required data for the clients and following up with the sales management
4- Team leader in one of the branches of the company to work on staff training and arrange work schedules and the introduction of daily reports and send e-mail
To managers.
And work on improving the sales branch and work the spirit of competition among employees

Assistant Manger, marketing coordinator and sales improvement controller في jashnmal
  • الكويت - حولي
  • مايو 2010 إلى مارس 2012

Sales

sales في Al Shayaa Company
  • الكويت
  • فبراير 2007 إلى مايو 2010

• Manage the operation of the showroom based on store concept merchandising.
• Maximizing sales and maintaining high standards of customer service while maintaining minimum cost levels. Fully responsible for showroom performance operations.

الخلفية التعليمية

بكالوريوس, Marketing And Business
  • في European Global School University - Kuwait
  • فبراير 2012
بكالوريوس, Education & Qualifications
  • في High School -Zarqa
  • يناير 2006

• Education & Qualifications: 2005-2006: High School -Zarqa, Jordan

Specialties & Skills

Collections
Customer Facing
Computer Service
Customer Service
Sales Representatives
AND SALES
AND SELLING
APPRAISAL
CONSUMER NEEDS
collection

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

stress management (الشهادة)
تاريخ الدورة:
April 2015
صالحة لغاية:
April 2015
نظام الاتصلات الخاص بشركة ونظام الاوركل (تدريب)
معهد التدريب:
شركة الاتصلات المتنقلة ( زين )
تاريخ الدورة:
March 2012

الهوايات

  • football