Mohammad El Hajj

Managed daily restaurant operations, ensuring smooth service flow and alignment with brand
standards.
Led, trained, and supervised teams to maintain high levels ofservice quality and guest
satisfaction.
Monitored operational performance and implemented improvements to enhance efficiency and
consistency.
Coordinated staffing, inventory, and supplier relations to support cost-effective and organized
operations.
Handled guestfeedbackand operational challenges professionallyto maintain a positive dining
experience.

Supervised daily restaurant operations to ensure smooth service flow and exceptional customer
experiences.
rained and led staffto maintain high service standards, boost team performance, and ensure
guest satisfaction.
Resolved customercomplaints promptly and professionally, contributing to increased customer
retention.
Managed payroll, staffscheduling, and inventoryto support efficient and cost-effective
operations.

Managed accounts payable, accounts receivable, and payroll
Ensured maintenance of propercleanliness in all areas ofthe bar, tables, and front of house
Trained new employees (hostess, waiters, runners)
Closed operations at the end ofthe day

Handled light customerservice issues
Arranged table settings according to reservations
Maintained clean and tidythe dining area
Maintained a staffthat provided hospitable and professional services

Handled light customer service issues
Arranged table settings according to reservations
Maintained clean and tidy the dining area
Maintained a staff that provided hospitable and professional services