Mohammad Hamza شاهد

• Managed and supervised a fleet of company vehicles, ensuring
Proven track record of improving delivery
maximum utilization, operational efficiency, and minimal downtime
performance, reducing operational costs, and
• Led and coordinated a team of drivers, including scheduling,
optimizing fleet efficiency.
performance monitoring, and ensuring adherence to company
Skilled in managing cross-functional teams,
policies and safety standards
supervising drivers, and coordinating end-to-end
• Planned and optimized delivery routes to improve turnaround time
logistics operations in fast-paced environments.
and significantly reduce fuel consumption and operational costs
Strong expertise in route optimization, KPI
• Monitored vehicle condition and implemented preventive
monitoring, vendor coordination, and process
maintenance schedules to ensure roadworthiness and compliance
with safety regulations
improvement. Demonstrated success in increasing productivity
• o Maintained accurate records of fuel usage, mileage, servicing,
by 30%, reducing costs by 25%, and improving
repairs, and driver logs to support reporting and cost analysis
delivery success rates through data-driven
• Ensured full compliance with local transport laws, company policies,
decision-making and operational excellence.
and health & safety regulations
• Coordinated with warehouse, operations, and logistics teams to
ensure timely dispatch and delivery of goods
• • Handled incident reporting, vehicle breakdowns, and emergency
situations efficiently to minimize operational disruption
• Implemented tracking and monitoring systems (GPS or manual logs)
to improve fleet visibility and performance management
• Analyzed operational data and prepared reports to support decision-
making and continuous process improvement

Championed customer service initiatives t o elevate satisfaction and
enhance retention.
• Optimised warehouse and transportation operations across multiple
locations to maximise efficiency and coordination.
• Facilitates daily planning meetings t o enhance team alignment and drive
project progression.
• Coordinated workforce schedules t o enhance staffing levels and ensure
responsiveness t o fluctuating volume demands.
• Monitored key performance indicators t o enhance delivery success rates.
• Supervised all region-related station supervisors and team leaders to
optimise task completion and enhance operational efficiency.
• Implemented process improvements t o minimise operational delays and
enhance inventory accuracy.
• Directed vendor management, ensuring seamless client communication
and accurate budget tracking for operations department.

+ Managed inbound and outbound shipments
using advanced tracking
systems and communication
tools to enhance logistics efficiency.
+ Executed sorting, scanning, and dispatching processes, utilising advanced
scanning technology and organisational
skill to optimise efficiency.
+ Coordinate daly activities of delivery drivers and warehouse staff, focusing
on adherence to safety protocols and timely deliveries.
+ Organised weekly meetings with team members
to discuss project
timelines, deliverables, and task completion status.
+ Utilise feedback mechanisms
to refine personal performance and achieve
optimal results.
+ Achieved significant
cost reductions through optimised fleet operations.
Maximised asset efficiency by implementing advanced fuel management
strategies. Enhanced productivity and minimised waste through strategic
fleet distribution.
+ Achieve improved vehicle utilisation through effective problem-solving
and data-driven decision-making Enhance
fleet performance and
operational effectiveness by monitoring fuel consumption and preventing
misuse, resulting in reduced operational costs

+ Monitored courier activities and performance metrics
to guarantee.
adherence to dally targets and improve delivery efficiency.
+ Utiised warehouse management systems to log and track Incoming and
outgoing shipments, ensuring precise inventory control.
+ Utilise advanced tracking systems to maintain detailed records of
inventory
a d shipment status consistently.
+ Engaged with shippers and consignees, employing problem-solving skills
to tackle delvery issues whie meeting established standards.
+ Oversee station operations, utilising comprehensive knowledge of
company policies and standards to ensure compliance.

+ Utlised tracking systems to manage customer inquiries about shipments
and delivered accurate updates on expected package arrival times.
+ Ensured careful loading of fragile tems onto delivery vehicle to minimise
damage during transit.
+ Engage with customers through regular communication and personalised
service, strengthening business connections and loyalty.
+ Followed established company policies and procedures during each shift,
contributing to a structured and efficient workplace.
+ Communicate concerns to supervisors promptly for effective issue
resolution.
+ Coordinated logistics for package deliveries
obtaining signatures upon
receipt to confirm delivery completion.