Manager
First Abu Dhabi Bank
Total des années d'expérience :18 years, 2 Mois
Direct and oversee an organization's sales policies, objectives and initiatives. Set short- and long-term sales strategies
and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve
customer satisfaction and sales potential.
Responsibilities:
Responsible for the Day-To-Day Duties of Managing a Team, And Business Development within the Bank Including
Profits and Productivity.
Determine and assign sales quotas, targets, and/or goals. Project and forecast annual and quarterly revenue and for
one or more sales territories.
Develop sales strategies to acquire new customers or clients.
Track sales team metrics and share them with company leadership.
Analyze sales data on sales results and develop plans to address performance gaps.
Collaborate with marketing executives to develop lead generation plans.
Prepare budgets and approve expenditures.
Set targets, performance plans, and rigorous, objective standards for sales representatives.
Meet with reps one-on-one weekly to review performance, progress, and targets. \[Weekly\]
Deliver deep performance reviews for each individual rep once or twice per year. \[Semiannually or annually\]
Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them
improve sales performance. \[Weekly\]
Develop a scalable sales process and ensure representatives adhere to it correctly.
Ensure that reps use sales technologies, such as a CRM, correctly.
Plan and implement training programs. Hold regular skills training sessions with internal or external sales
trainers. \[Monthly\]
Plan and preside over weekly sales team meetings. \[Weekly\]
Hold team building events onsite or offsite. \[Monthly\]
Recruit, select, onboard, and train new sales reps.
Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics, such as sales
contests, lucrative incentive packages, prizes, and public recognition.
Unite the team: Ensure reps work as a positive unit and share their best practices.
Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good
communication, and deliver results effectively.
Maintains sales staff by recruiting, selecting, orienting, and training employees.
Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job
results.
Maintain data relative to partners, accounts and activities and will document customer interactions.
Prepare reporting as needed.
Sales Planning, Building Relationships, Coaching.
Builds loyalty and long-term relationships with customers.
Motivates sales teams to exceed sales goals.
MENA Business Consultants LTD is an official franchise for Business Doctors in Middle East, which is one of the
leaders in business consultants in UK and different countries. We are helping the SME's businesses in addition to the
corporate businesses to reach their next level of growth and improving their profitability with the right consultancy,
our expert consultants came from different industries and different experiences background, which gives us the
power to give the right consultants to our clients.
Our Middle East office located in RAK Free Zone in United Arab Emirates. Business Doctors ... Achieve your Vision.
Business support network dedicated to helping small and medium sized businesses achieve their vision. We are a
network of experienced business people, passionate about sharing our skills and experiences. Our aim is to offer
‘hands-on’ support to business owners enabling them to overcome their individual challenges and helping them to
achieve their aspirations for growth.
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting
expected sales volume and profit for existing and new products.
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends,
economic indicators, and competitors.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Completes sales operational requirements by scheduling and assigning employees; following up on work results.
Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling and product knowledge education..
Understand our ideal customers and how they relate to our products.
Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting
expected sales volume and profit for existing and new products
Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends,
economic indicators and competitors
Contribute to team effort by accomplishing related results as needed
Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional
standard is achieved and monthly sales target and KPI target are met
Insure all Needs and qualifications and training for the company staff, and estimating the budget for marketing, and
lifting the company's market share in target markets and achieve competitive advantage.
Responsible for the Day-To-Day Duties of Managing a Team Oversees the Sales Operations, And Business Development within the Bank Including Profits and Productivity.
•Responsible for Obtaining Profitable Results through the Sales Team by Developing the Team through Motivation, Counseling, Skills Development and Product Knowledge Development.
•Manage the Sales Administration Function Operational Performance Reporting Streamlining Processes and Systems Wherever Possible and Advising Senior Management on Maximizing Business Relationships and Creating an Environment Where Customer Service Can Flourish.
•Responsible for Managing the Sales Team Developing a Business Plan Covering Sales Revenue and Expense Controls, Meeting Agreed Targets.
•Responsible for the Planning Recruitment Direction Organization and Control of Sales Managers and Sales Representatives to Accomplish Specific Objectives.
•Meeting sales targets and managing budgets.
•Responsibilities for more junior bankers.
•Dealing with customer’s queries face to face, over the telephone or in writing.
•Serving customers at the counter.
•Understanding customer needs recommending suitable products and making sales.
•Processing paperwork from sales, change of customer details, and closure of accounts and so on.
•Learning about new products services and processes.
•Supported the sales team in writing proposals and closing contracts.
•Supervised a sales force of 45 sales associates.
•Closed an average of 1.5 million for each staff.
•Develop sales strategies to acquire new customers or clients.
•Track sales team metrics and share them with company leadership.
•Analyze sales data on sales results and develop plans to address performance gaps.
•Collaborate with marketing executives to develop lead generation plans.
•Prepare budgets and approve expenditures.
Emiratis.
•Specifies the objectives, vision, mission, strategy and analysis of internal and external regulatory environment to identify strengths.
•Weaknesses, opportunities and threats in the marketing and sales department.
•Responsible for the preparation and development of marketing plans.
•Sales and sales activity planning and oversight for sales and marketing activities.
•And the development of the operational plan for the sales department to serve the General strategic plan for the company.
•Ensure the implementation of this plan is to ensure the functioning of the marketing and Sales Department.
•Responsible interesting section of the sales.
•Marketing and distribution.
•Needs qualifications and training, and estimating the budget for marketing, and lifting the company's market share in target markets to achieve competitive advantage.
•Bring New Customers and Boosts Profits.
•Create and analyze management information and reports.
•Coordinate activities among different branches all over the country.
•Help make policies.
•Set targets and ensure they are met.
•Train and supervise staff.
•Hire and terminate staff according to needs.
•Handle customer complaints.
•Managing recruiting and coaching teams of people.
•Dealing with customer complaints that can't be solved by the front line staff.
•Implementing the new products, services and processes devised by head office.
& (Fleet).
•Excellent experience in selling used and new cars.
•Since the joining 200% over target.
•Excellent relation with all cars dealer and exhibition like Nissan and Toyota.
•Responsibility for auto Murabaha and the other Islamic products.
•Building wonderful and strong relationship with customer.
•Preparing daily weekly monthly and yearly reports.
•Analyzing the financials of the customer and taking a decision about credit risk.
•Creating new plans to increase our sales.
•Excellent knowledge of the customer service though access to many courses in customer service.
•Understanding the customer requirements and giving customers the perfect solutions to their needs.
All Product).
•Received through training on bank's lending policies and approaches defining credit worthiness and retail risk management.
•Introduced bank's retail product offering to potential market segments (U.A.E National and Expatriates).
•Established a sailed customer database through direct targeting field visits and one and one interviews with potential customers.
•Participated in the promotion of cross-selling between departments (personal loan credit card auto loan smart loan and mortgages along with sourcing of business and customers leads managements).
•Performed after sale service through follow up with loan co- ordination unit issuance of settlement cheque’s (s) collection of clearance letter(s) and release of fund(s).
•Utilizing of exiting and / or obtained customer database in sourcing of new customers and penetrating new markets segments.
•Activity participated in including new companies to bank's approval list for sourcing of business (personal loans & credit card.
•Understanding the customer requirements and giving customers the perfect solutions to their needs.
•Building wonderful and strong relationship with customer.