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Mohammad Hijazi, Account Manager

Mohammad Hijazi

Account Manager·Boutiqaat

Kuwait

Bachelor's degree, Business Administration in business management

Work experience

Total years of experience: 4 years, 6 months

Account Manager

January 2025 - Present

Boutiqaat

Hawali, Kuwait

January 2025 - Present

• Managed 25+ celebrity accounts, overseeing end-to-end boutique operations
• Customized and initiated private label projects by sourcing high-demand, cost
effective products collaboration with celebrities, aligning with personal brand identity
and current trends.
• Monitored market and social media trends to tailor boutique strategies and product
offerings.
• Coordinated daily with celebrities, purchasing team, and cross-functional
departments
• Executed product seeding strategies to boost visibility on Snapchat and
Instagram
Company industry:
Internet & E-commerce
Job role:
Accounting and Auditing

Marketing Officer

January 2024 - January 2025

Design hub

Al Farawaniyah, Kuwait

January 2024 - January 2025

• Managed marketing campaigns for 7+ brands, aligning strategies with sales
objectives.
• Acted as primary point of contact for clients, ensuring satisfaction and retention.
• Planned and executed product launch campaigns to increase visibility and
conversions.
• Created marketing content and directed photo/video shoots to support brand
positioning.
• Conducted market research and competitor analysis to refine marketing strategies.
• Supported event planning and exhibitions to drive lead generation and brand
awareness
Company industry:
Interior design
Job role:
Marketing and PR

Customer Service Representative

January 2022 - January 2024

Asnan Tower

Hawali, Kuwait

January 2022 - January 2024

• Handled customer inquiries and resolved issues to maintain high satisfaction levels.
• Supported sales activities by negotiating with clients and closing service deals.
• Assisted in executing marketing campaigns and social media activities.
• Conducted market research to identify customer needs and industry trends.
• Created marketing content and supported media production (photo/video shoots)
• Managed daily operations including reporting, call handling, and coordination
Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

Lebanese International University

June 2022

June 2022

Bachelor's degree, Business Administration in business management

Lebanon

Lebanese International University

January 2022

January 2022

Bachelor's degree, Administration And Business Administration

Lebanon

Rene Moawad High School

January 2019

January 2019

High school or equivalent, Administration And Economics

Lebanon

Skills

Quick Learning
Expert
Quick Learning
Expert
Discipline
Expert
Discipline
Expert
Loyalty
Expert
Loyalty
Expert
Teamwork
Expert
Teamwork
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Public Relations
Expert
Public Relations
Expert
SEO
Expert
SEO
Expert
Digital Marketing
Expert
Digital Marketing
Expert
content creation, advertising, shooting, modeling
Expert
content creation, advertising, shooting, modeling
Expert
problem solving, customer satisfaction, team player
Expert
problem solving, customer satisfaction, team player
Expert
editing, video and photograph
Intermediate
editing, video and photograph
Intermediate
customer service management
Expert
customer service management
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Sales
Expert
Sales
Expert
ANALYTICS
Intermediate
ANALYTICS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Driving license
NPTI personal trainer certificate
May 2023
sports nutrition
Feb 2023
digital marketing
Jan 2023

Hobbies and interests

modeling
singing
sport and health fitness training

certification in natural body building certification in sport nutrition certification in digital marketing