Team Leader
TESCO
مجموع سنوات الخبرة :3 years, 4 أشهر
TESCO, London, United Kingdom 03/2009 - 01/2012
Team Leader: Worked part time as a team leader at Tesco old Brompton road in the evening shift.
♦ Provided team with the company's vision and the objectives of all works.
♦ Created an environment oriented to open communications, cohesive team effort and workplace trust.
♦ Managed, trained, and helped the development of team members;
♦ Assured that all team members have the required training to effectively participate on their assigned work.
♦ Acknowledged and rewarded team and team member accomplishments.
♦ Lead creativity, risk-taking, and continuous improvements in workflow.
♦ Assisted team to familiarize with the customer needs,
♦ Provided all necessary business information to area manager and functional manager.
♦ Worked with functional managers to obtain necessary resources to support the team's requirements.
IFIC Bank. Dhaka, Bangladesh 12/2006 - 04/2007
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Internship Programme: Worked in all sections of the bank from customer care to credit section and attain knowledge about the overall banking operations;
♦ Resolved customer's problems regarding opening accounts, documents required to open accounts, and arranged meetings with the appropriate personnel.
♦ Worked with cashiers to manage day-to-day transactions, daily cash inflows and outflows, prepared daily cash inflows and outflows summary, and statements of available cash in the bank.
♦ Assisted account section in analysing daily weekly and monthly summary, operating banking software, maintaining manual ledger book.
♦ Assisted credit department in analysing customer's credit worthiness. Closely observed various rules, regulation, required information, documentation process in analysing a customer's credit worthiness, how they manage credit defaulter and procedure to reduce credit default rate.
2010 - 2011 Master of Science (MSc) with merit in International Human Resource Management and Employment Relations. Queen Mary, University of London. DISSERTATION: Intersections of Labour and Employment Market in Private Further and Higher Education Colleges in London.
2008 - 2009 MSc in Business and Financial Economics Greenwich Business School, The University of Greenwich. DISSERTATION: Stock Return Predictability.
2003 - 2007 BBA (Bachelor in Business Administration) Major: Finance GPA:3.77 (A) School of Business, Stamford University Bangladesh. MD RAKIB ULLAH JAFOR OTHER EDUCATIONAL QUALIFICATIONS
H.S.C. Higher Secondary School Certificate, Ahsanullah College Khulna, 2002 Division: Second.
S.S.C. Secondary School Certificate, B.K. School, Khulna, 1999 Division: First.