Manager Network & Infratructure (Pakistan)
Abudawood Pakistan
مجموع سنوات الخبرة :15 years, 11 أشهر
• Experienced Manager IT (Networks, Infrastructure & IT Services) offering 11 years of success leading all phases of diverse technology projects in the industry holding degrees in MBA Telecom Management and BE (electronics).
• Business strategist; IT budgeting & financial analysis. Manage projects aligning business goals with technology solutions for clients to drive process improvements, competitive advantage and bottom-line gains.
• Insuring IT Security compliance across the board in lieu of PCI and threat protection. Evaluation of access privileges, control structures, and resources.
• Able to manage large projects/teams/clients and known for high-quality deliverables that meet timeline and budgetary targets (Network, Server, Data Centre & BPO Solutions).
• Experienced in ITIL implementation and working in an ITIL enabled environment.
• Experienced in Project Manager with PMP Training attended.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Business development: Channel/account management for business partners of specific nature. And conducting meetings with clients for presentation of offerings and requirement analysis.
• Tender Bid preparation, Response to RFP/RFQ/RFIs.
• Procurement analysis and Budget planning (CAPEX OPEX)
Networks
Telco
Procurement
Facility Infra Design (IT/Power)
Budgeting
RFP/RFQ/RFIs
BCP.
Data Centre Migrations/Design
Migrations/Integrations
Enterprise wide Implementations
Requirements Analysis
ROI Analysis
CAPEX and OPEX analysis
Project Scheduling
ITIL
Testing/ Support Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Service Delivery
Client Relations & Presentations
ICT strategy and planning
Vendor Management
WLAN Implementation
VOIP
Facility Infra Design (IT/Power)
Budgeting
RFP/RFQ/RFIs
BCP.
Data Centre Migrations/Design
Migrations/Integrations
Enterprise wide Implementations
Requirements Analysis
ROI Analysis
CAPEX and OPEX analysis
Project Scheduling
ITIL
Testing/ Support Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Service Delivery
Client Relations & Presentations
ICT strategy and planning
Vendor Management
WLAN Implementation
VOIP
Currently position held: Assistant Manager Infrastructure for TRG (The Resource Group).
• Project Management
• Team Management.
• ICT strategy and planning
• Change Management
• Client/Vendor Management and Coordination
• Data Centre Design, management and Implementation/Security Compliance Management.
• Remote Assistance
• Handling Infra for Karachi division totalling 1500+ people.
• Budgeting/Financial Analyses.
.
Additional Responsibilities:
Part of Disaster Recovery team.
Consultant for TRG Manage IT service division.
Awarded: Service Beyond Excellence for year 2012
• ICT strategy and planning.
• Vendor Relations
• Data center management includes design of Data Centre, routing of LAN, power cabling and all equipment deployment, decommissioning including of TIA standards.
• Upgrade and maintenance to provide information on technical impacts and requirements, hardware requirements, release strategy, and perform required hardware modifications.
• UPS implementation and management.
• Managing Biometric attendance logging and CCTV systems
• Planning of LAN cabling and nodes design for the whole facility.
• Fire suppression planning and implementation.
• Link commissioning and decommissioning according to requirements. (Century link MPLS, TWA, PIE, PRI, Point to Point, DXX, VPN, wired and wireless network ETC)
• Play a key role in developing and implementing an IT disaster recovery/business continuity plan.
• Maintain logs related to network functions, as well as maintenance and repair records.
Projects: Designing, Structuring and Implementation of TRG house data center for more than 700 nodes, installation of Network, Systems, Telephony devices, LAN/WAN cabling and power distribution (UPS) from scratch in new building with parallel power and parallel data connectivity having balanced load, with DR site tested in FTC for any disaster recovery.
• IT Helpdesk (Remedy) Management.
• Responsible for maintaining quality of service by escalating complaints to concerned departments.
• Installation/troubleshooting the network hardware (Cables, Switches, network cards etc.)
• Installation/troubleshooting of computers, printers, operating systems and software applications.
• Providing technical support to a wide range of users - internal and external.
• Desktop application support.
• Led deployment configuration and troubleshooting for Network peripherals, Video Polycom devices, IP phones (Polycom, Mitel, Zultys etc).
• Windows(XP/Vista/2003) installation & troubleshooting.(in domain based environment)
• Configuring, using and troubleshooting Microsoft Outlook for e-mail.
• Monitoring network security and alerts
• Preparing & maintaining IT infrastructure network plan(tracing network ports)
Masters in Business Administration: Specialization in Telecom Management