Mohammad Kasim

IT Network Support Specialist at Kyndryl Solution

• India - New Delhi
• My current job since May 2019

● Knowledge of routing protocols (RIP, OSPF, EIGRP & BGP).
● Spanning Tree Protocol, VLANs, VTP.
● IP Addressing, Subnetting, VLSM
● Switching - HSRP & VRRP
● MPLS Traffic-Eng
● SD-WAN (Viptela)
● IPsec Site-to-Site VPN
● Palo Alto firewall
● ISE
● Voice services.
● Proactive Monitoring of Data Centre Network Devices.
● Opening tickets to track and document resolution of problems.
● Interaction with clients /Users/ISP for problems till call closings.
● Co-ordination with ISP.
● Providing Telephonic Technical support to Out-location Engineers and Users.