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تم إلغاء حظر المستخدم بنجاح
Mohammad Khammash, Project Manager

Mohammad Khammash

Project Manager·Western Union

الإمارات العربية المتحدة

بكالوريوس, Bachelor's Degree in Industrial Engineering

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 8 أشهر

Project Manager

ديسمبر 2020 - مايو 2024

Western Union

دبي، الإمارات العربية المتحدة

ديسمبر 2020 - مايو 2024

• Orchestrated the planning, organization, and seamless execution of multiple projects, ensuring their timely completion.
• Strategized, organized, and launched regional initiatives focused on driving digital transformation and market expansion.
• Amplified company revenue by over USD 10M and significantly expanded the customer base and market share through the successful execution of strategic projects such as STC Pay, Banque Saudi Fransi, Commercial Bank of Qatar, and Zain Cash Jordan.
• Led the creation, implementation, and management of a governance and intake process for the regional portfolio, resulting in a 20% increase in productivity and reducing overall project duration by one month per project.
• Led and managed the partner integration team, efectively assigning members to various projects and providing consistent coaching to enhance their skills continuously.
• Vigilantly ensured project compliance with Western Union Guidelines and local regulatory requirements.
• Spearheaded the implementation and launch of Western Unions first Whitelabel partner.

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
الإدارة

Regional Operations Manager

ديسمبر 2018 - ديسمبر 2020

Western Union

دبي، الإمارات العربية المتحدة

ديسمبر 2018 - ديسمبر 2020

• Strategically planned, budgeted, defined, and initiated numerous digital projects, encompassing website and application development which created more than USD 5M in new revenue.
• Managed and executed numerous projects as part of the Global Digital Expansion initiative, leveraging AGILE and Waterfall methodologies.
• Organized and facilitated regular training seminars for Western Unions Agent frontline associates and back-ofice staf, fostering eficiency and professional development.
• Revamped and optimized support team processes, resulting in increased eficiency and a 5- minute reduction in call times.
• Spearheaded the implementation of Value Brand concepts in the region, aiming to regain market share and enhance revenue generation through the design of comprehensive training and implementation guides.

مجال الشركة:
الخدمات المالية

Senior Regional Operations Specialist

ديسمبر 2016 - ديسمبر 2018

Western Union

دبي، الإمارات العربية المتحدة

ديسمبر 2016 - ديسمبر 2018

• Successfully managed multiple integrations, initiatives, and projects at both regional and global levels, ensuring compliance with regional regulatory requirements.
• Organized regular training seminars for Western Unions Agents front-line associates and back-ofice staf of Western Union Agents to align with company goals and objectives.
• Maintained communication with various internal departments and external organizations to track progress towards achieving company goals, vision, and objectives.
• Directed the regional rollout of the Value Brand concept, employing PMP and AGILE
• methodologies to develop comprehensive training guides and materials.
• Prepared weekly reports for internal project stakeholders and weekly/biweekly KPI reports to evaluate regional performance in critical ongoing initiatives.

مجال الشركة:
الخدمات المالية

Project Analyst

ديسمبر 2015 - ديسمبر 2016

Western Union

دبي، الإمارات العربية المتحدة

ديسمبر 2015 - ديسمبر 2016

• Partnered with Global Compliance department on the Know Your Agent project, and successfully completing all annual targets.
• Supported Western Union agents in completing their KYA questionnaires, by addressing their questions and concerns.
• Devised weekly reports for stakeholders as well as weekly and biweekly KPI reports to identify and evaluate regional performance for key initiatives.

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
التمويل والإستثمار

Customer Intelligence Representative Intern

أكتوبر 2015 - ديسمبر 2015

Oracle

دبي، الإمارات العربية المتحدة

أكتوبر 2015 - ديسمبر 2015

• Conducted comprehensive profiles of prospective clients and meticulously updated the Oracle Database with pertinent information.
• Provided informative guidance to clients regarding available products and services, and adeptly addressed their queries and concerns.
• Collaborated closely with the business development team to assess and qualify potential client leads, ensuring efective communication of outcomes.
• Expanded expertise in Oracle products and services through active participation in routine technical training sessions.

مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

Dalhousie University

يناير 2015

يناير 2015

بكالوريوس، Bachelor's Degree in Industrial Engineering

كندا

Skills

Product Delivery
Expert
Product Delivery
Expert
Financial Sector
Expert
Financial Sector
Expert
Strategic Business
Expert
Strategic Business
Expert
Leadership
Expert
Leadership
Expert
Project Management
Expert
Project Management
Expert
MARKET SHARE
Expert
MARKET SHARE
Expert
INTEGRATION
Expert
INTEGRATION
Expert
AGILE SOFTWARE DEVELOPMENT
Expert
AGILE SOFTWARE DEVELOPMENT
Expert
DIGITAL TRANSFORMATION
Expert
DIGITAL TRANSFORMATION
Expert
TEAM PROCESSES
Expert
TEAM PROCESSES
Expert
PROJECT STAKEHOLDERS
Expert
PROJECT STAKEHOLDERS
Expert
GOVERNANCE
Expert
GOVERNANCE
Expert
TRANSFORMATION (GENETICS)
Expert
TRANSFORMATION (GENETICS)
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
ASSOCIATE
Beginner
ASSOCIATE
Beginner
C
Beginner
C
Beginner
C++
Beginner
C++
Beginner
CLIENTS
Beginner
CLIENTS
Beginner
INVENTORY
Expert
INVENTORY
Expert
MINITAB
Expert
MINITAB
Expert
MS ACCESS
Expert
MS ACCESS
Expert
SALES
Beginner
SALES
Beginner
SALES ASSOCIATE
Beginner
SALES ASSOCIATE
Beginner
VBA
Intermediate
VBA
Intermediate
Excel
Expert
Excel
Expert
Supply chain
Expert
Supply chain
Expert
Logistics
Expert
Logistics
Expert
ACCESS
Intermediate
ACCESS
Intermediate
Scheduling
Expert
Scheduling
Expert
Inventory Management
Expert
Inventory Management
Expert
Facility Management
Expert
Facility Management
Expert
Simulation
Expert
Simulation
Expert
Statistics
Expert
Statistics
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
Project Management Professional- PMP
Jun 2022