Network and System Engineer
SecureWay Technologies
Total years of experience :10 years, 6 Months
• Set up, configure and maintain web-caching system on customers servers.
• Set up, configure and maintain web-filtering system on customers servers.
• Set up, configure and maintain load-balancing system on customers servers.
• Respond to customer requests to block unwanted websites using web-filtering system.
• Provide technical support to customers and assist with network-related issues.
• Regularly check on security systems and devices including SIEM solutions, IDS/IPS, and endpoint security solutions.
• Set up, configure and maintain ARCON PAM solution on customers servers.
• Set up, configure and maintain NGFWs on customers data center.
• Maintained reliable, secure and efficient connection in the network, employing high-quality service.
• Designed and implemented a completely new network of Huawei routers, switches and firewalls instead of the old companys network, which raised the network performance and security and increased the networks ability to process user requests from 500 thousand to 5 million.
• Evaluated and recommended new technologies and hardware that increased network performance and security.
• Monitored network performance and implemented necessary optimizations.
• Managed network documentation, which made it easier to troubleshoot and monitor the network.
• Collaborated with other IT team members, resulting seamless integration of network infrastructure with other systems.
• Provided technical support to end-users with network-related issues.
• Configured and maintained firewall rules led to seamless and secure integration between the company and other government agencies.
• Designed and implemented a disaster recovery node that replicates a companys entire database in near real time.
• Managed and configured companys PABX accounts.
• Managed, configured and maintained companys Wi-Fi network.
• Configured firewall rules after coordinating with the information security team.
• Monitored network performance and troubleshooted network problems.
• Managed ACS TACACS server and agile controller (for Huawei devices).
• Collaborated with support teams, service providers, and other companys departments, resulting in improved uptime of 99.99%.
• Maintained reliable, secure and efficient connection between nodes distributed over all Syrian governorates and the main data-center through PSTN lines, employing high-quality service.
• Designed and implemented a backup network solution via 3G cellular network, resulting in improved uptime of 99.99%.
• Added new nodes to the network in different locations, which caused the service to reach previously unconnected areas.
• Provided technical support to end-users with network-related issues.
• Developed and maintained network documentation, including diagrams and configurations, which did not exist before, that made it easier to troubleshoot and monitor the network.
• Headed and learned a team of two engineers and two technicians.
• Replaced some devices with other models to reduce maintenance and replacement costs while maintaining network availability and performance.