Mohammad Mahmoud Abdelaziz, Voice Administrator Infrastructure, and Network Team

Mohammad Mahmoud Abdelaziz

Voice Administrator Infrastructure, and Network Team

SAIB

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, commerce
Expérience
24 years, 6 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :24 years, 6 Mois

Voice Administrator Infrastructure, and Network Team à SAIB
  • Egypte - Le Caire
  • Je travaille ici depuis novembre 1999

Technical:
- Monitoring Cisco Unified CM Console, Cisco Unified CCX, Cisco Unity, Cisco Unified Presence, MS Lync 2013
- Monitor network servers & providing IP phones user support, and specialized training
- Plans, designs & implements data connectivity for Voice solution
- Assists in providing network & remote connectivity hardware/software support.
- Analyzes & troubleshoots network logs & tracks the nature & resolution of problems
Technical:
• Handling network structures & infra-structures (active/Passive).
• Preparing the appropriate network environment to create structured network relation within Active directory.
• Awareness of Security & Backup policies.
• Experienced in dealing/configuring Cisco, 3Com & DLink HW, awareness of network topologies & WAN protocols.
• PC setup & installation, as well as various peripherals, data entry & file updating till advanced level.
• Installation, management & implementing CISCO Voice solution.
• Installation & configuration for CISCO router and Switches.
• Aware of the MS Domain services: ( LDAP, DHCP)
• Good knowledge in Hyper-V environment.
• Good knowledge in VMWare.
• Good knowledge in IBM blades.
• Implementing interface connectivity between CISCO infrastructure & efax solution. (righFax)
Operational:
• Negotiating skills, Leadership skills, Skill Profile preparation.
• Ability to present ideas in business in friendly language.
• Exceptionally self-motivated & directed keen attention to details.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Proven experience in IT planning, organization, and development.
• Systematic understanding of project management principles.
• Demonstrated ability to apply IT in solving business problems.
• Fluency communication of Arabic in addition to goodness in English.
Installation, management & implementing CISCO Voice solution
Installation & configuration for CISCO router and Switches

Credit Officer à saib
  • Egypte - Le Caire
  • juillet 2004 à février 2009

• Help clients complete the loan application process.
• Assess the client as visiting the branch or online application.
• Gathers the client's financial information & assesses the client's ability to repay the loan.
• Explain the different options the client has based on the client's assets, creditworthiness & potential collateral.
• Responsible for assessing & verifying the client's financial information and helping the client get through the often complex loan process

Éducation

Baccalauréat, commerce
  • à Cairo University
  • octobre 1999

• Faculty of commerce, Cairo University, domain: Accounting.

Specialties & Skills

System Monitoring
Microsoft Lync
Cisco Call Manager
Call Center Development
VMware ESX
BANKING
DOCUMENTATION
HELPDESK
MICROSOFT WINDOWS
WORKSTATIONS
(Project Management) mange my work and My team

Langues

Anglais
Moyen