Mohammad Matahen,

Mohammad Matahen

National Bank of Abu Dhabi

Location
Jordan
Education
Bachelor's degree, Finance
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

at National Bank of Abu Dhabi
  • United Arab Emirates
  • February 2014 to May 2017

Madint Zayed Branch-Western Region
Generate leads for elite and elite gold programs by referring eligible and potential
customer to elite lounge and centers.
Actively sell/ cross-sell asset and liability products to new and existing customer
Prepare assess and recommend loan product applications and maintenance request and
forward for approval to consumer processing unit
Received and process customer request (e.g. account opening, NBAD online request,
returned Cheque delivery etc.).
Encourage customer to build their balances with the bank in order to migrate to higher
customer programs.
Educate classic and advantage customer about automated channels including ATM, call
center and NBAD online and promote their migration to these channels
Attract new customer to branch through personal relations and existing customer referrals
Respond to call center regarding customer inquiries forwarded
Meet individual sales targets
Participate in and potentially lead daily retail sales team meetings

Recoveries Officer at Apr14 National Bank of
  • United Arab Emirates
  • February 2011 to January 2011

Collection &

at GPT Brokers
  • Cyprus
  • January 2009 to August 2010

Dealing room, quotation department
Full control on the manager system,
Control the deposit/credit transaction to all clients,
Manage the covering accounts.

Trader at United
  • Jordan
  • July 2008 to December 2008

Dealing room\quotation department
Work on the manager system.
Control the selling and buying orders came from customers .
Handle the credit and debit transactions.
Manage the covering accounts.

Trader at United
  • Jordan
  • January 2008 to July 2008

Back office employee
Estimate commissions for the client's accounts.
Follow up with the deposits, withdrawal and credit in transactions, follow up the covering
accounts.

Customer Care at United Trader
  • Jordan
  • October 2007 to January 2008

Follow up with clients, solving the accounts issues, auditing the new accounts, follow up
with the deposits, withdrawal and credit in transactions.

Trader
  • Egypt
  • July 2006 to October 2007
Dealer at Matahen Financial Group (Broker Company)
  • Jordan
  • February 2004 to July 2006

Buying and selling stocks, bonds, currency(s) and commodity.

Dealer
  • to

Buying and selling stocks, bonds, currency(s) and commodity, managing portfolios
(market maker) and managing covering accounts at both Amman and Egypt offices.

Education

Bachelor's degree, Finance
  • at University of Jordan
  • August 2008

High school or equivalent,
  • at University of Jordan
  • February 2007

of developing the auditing & accounting international Standards skills of the employee in parallel with the performance level Fab

High school or equivalent,
  • at King Abdullah
  • December 2006

High school or equivalent,
  • at AL-Bara'a Bin Malik
  • June 2003

High school or equivalent,
  • at National Bank of Abu Dhabi Academy
  • October 2002

communication and interpersonal skills

High school or equivalent,
  • at National Bank of Abu Dhabi Academy

to

Specialties & Skills

CALL CENTER
CUSTOMER RELATIONS
DEALER ROOMS
DELIVERY
MEETING FACILITATION
MIGRATION
RETAIL SALES

Languages

Arabic
Expert
English
Expert