Technical Support - IT
Sadad Payment Solution
Total des années d'expérience :8 years, 10 Mois
• Maintain, troubleshoot, and administer Network System and Security.
• Design, develop, and implement information systems.
• Install, maintain, troubleshoot, and upgrade Web and email Server hardware and software (ADDS, FTP server, Endpoint Server)
• Maintain IP Telephony System and Call center.
• Perform server and user data backup and recovery operations.
• Provide advice on information systems strategy & policy.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Evaluate and install computer hardware, networking software, and operating system software.
• Provide problem-solving services to network users.
1. Configuring and Monitoring Windows Servers.
2. Providing high-quality technical support.
3. Configuring and Monitoring Mail Server and Mailing Systems.
4. Design and implement new network solutions and improve the efficiency of current LAN, and WAN.
5. End user support (Email, Internet, Software with crack, PC troubleshooting, Internet, etc).
6. Device management & troubleshooting.
7. Remote office support.
8. CCTV camera and NVR/DVR, Biometric Devices, monitoring and administration.
9. Handling all kinds of IT technical and Hardware issues.
10. Manage domain control panel, hosting panel, Public DNS, DHCP
Executive Master in Computer Science (1.5 years, 44 credits): Completed comprehensive coursework encompassing key areas of Computer Science, including Computer Applications, Networking, Algorithms, Databases, and Operating Systems. Equipped with advanced knowledge and skills essential for addressing complex technological challenges and driving innovation in the field.