Chalhoub group ,Gianvito Rossi , Senior sales
Chalhoub group
Total des années d'expérience :12 years, 0 Mois
•Winning guest’s excellence award for 2017-2018 (guest certificate CRM )
•Managing stock levels and making key decisions about stock control
•Drive, manage and support all sales and promotional activity, making commercial decisions based
•Managing and motivating a team to increase sales and ensure efficiency
•Achieve the sales target by using advanced sales techniques and product knowledge
•Build and maintain guest experience standards in order to build strong loyalty
•Communicate with guests to assess and satisfy their needs, and meet or exceed their expectations
•Cleaning, prepare stock in hand, participate in inventories.
•Communicate Brand Projection, Brand Forecast and Quarter Challenge to the team and monitor performance on an on-going bases
•Handling costumer complaints in professional manner
•Assist in processing and replenishing merchandise and monitoring stock level
•Assist in Visual merchandising according to the brand standards, coordinated with market needs
•Achieve the sales target by using advanced sales techniques and product knowledge
•Build and maintain guest experience standards in order to build strong loyalty
•Maintain an awareness of all promotions and advertisements
•Assist in floor moves, merchandising, display maintenance, and housekeeping
•Assist in maintaining inventories and placing product orders to ensure effective stock management
•Assist in processing and replenishing merchandise and monitoring stock level and stuck turn
•Closing deals with the Non -UAE clients: Kurdistan, Oman, KSA, Lebanon, Iran, Iraq
•Meet with the clients to check and ensure maximum satisfaction
•Handle customer complaints and deal with them in professional manner
Thank you