Specialist – ICT Department
Sulaiman Al Rajhi Colleges
Total des années d'expérience :8 years, 7 Mois
Technical expertise and recommendations in assessing new IT software
projects and initiatives to support and enhance our existing Microsoft based systems.
Identify opportunities that can improve efficiency of business processes.
Investigate and resolve application functionality related issues and provide first level support and troubleshooting.
Troubleshooting software application issues.
Network administration with application installation and testing.
Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.
Provides assistance and advice to business users in the effective use of applications and information technology.
Write technical procedures and documentation for the applications including operations, user guide, etc.
Produce technical documentation for new and existing applications.
Serve as a relationship and facilitator between all business units to assist in addressing and resolving IT software issues.
Network Administration in Windows Server Environment with LAN and WAN.
Responsible to maintain Active Directory in existing network.
Managing the existing domains.
Responsible for university email server and employees documents backup.
Controlling and monitoring the internet and intranet in existing network.
Coordinate with managers, executives and other higher positions.
Responsible for (mail.sr.edu.sa) email server, Windows servers, ISA and active directory.
Utilization of ICT assets and documents.
Network, Software and Hardware maintenance and support.
Network Infrastructure design, implement and maintain.
Analysis Windows Server-Client credential.
Windows Servers Installation, Configuration and Administration.
Active Directory, Group Policy, Proxy Server configuration and administration.
Network installation, Maintenance and Troubleshooting of LAN.
Coordinator of advanced level students for their conducting courses and project presentation.
Hardware, Software and Network support for the center.
Windows Operation System installation and configuration.
Windows Server Installation, Configuration and Administration.
Active Directory planning, maintain and Improvement.
Assist to the foundation level students.