Senior Warehouse Supervisor
Gandour
Total years of experience :10 years, 11 Months
Acted as a warehouse manager to ensure that the quality standards and protocols are met and respected through monitoring and training.
Supervised and coordinated the daily activities of the staff.
Performed general administrative duties, arranged staff meetings with management team, and organized client database.
Shortened the procurement lifecycle by creating the necessary tools to record and track orders, established a supplier list, built a procurement and quality control team.
Managed strong relationships with coworkers; handled and resolved all complaints, while participating in staff meeting.
Managed account relationships and built strong relationship with clients; handled and resolved all customer's complaints, while working in a controlled environment.
Interfaced with Executive Management to Ensure Processes are in place and working such that we maintain Compliance with SOP.
Assured QHSE Standards are up to date and properly implemented by the Warehouse Team.
Monitor, Guide and Create Action and Preventive Plans for all hazard and risky stages during Operating with Chemicals.
Managed the receiving and storing of international imports of chemicals, sanitation products, Insecticides, Pesticides, Pest control equipment and spare parts accessories from( Gloria, Bell Laboratories, Curtis Dynafog, Syngenta Professional Pest Management, Pest West, Biogents etc…)
Monitored the assets utilization.
Handled the Minimum Stock Replenish alert red flag.
Planned the Operational Shift Times and needed Man Power.
Continuously developed production strategies to meet the optimum quality and safety standards.
Hands on Logistics Planning and Reporting the Export process from A to Z.
Determined Staffing levels, Assign Workload and create KPIs.
Conferred and Coordinated Activities with other departments.
Ensured Efficient and Effective use of Warehouse Utilization and Company’s Resources.
Developed and improved the Department’s Orientation Process.
Hired and Trained Warehouse Teams.
Achievements:
Personally, supervised the grand opening of Lebanon’s Main Warehouse.
Applied the Warehouse Layout and the Zoning map according to the Materials Storage Terms and Conditions Recommendations.
Passed through multiple Ministry of Health Audits and External ISO Audits and Certifications.
Created the ABC System for Sales Orders Distribution (Delivery Plans, Lead time, and Routes).
Supported the newly opened branches in the MENAT area with needed instructions, tips and consultancy.
Understood the business’ current process and requirements and integrating sets of data into frameworks used to develop practical solutions as well as technical assistance.
Identified the needs and requirement of the company while ensuring that the team abides by the company regulations and coordinating daily activities.
Responsible for the receiving and managing the products, storing, and moving them to production in a timely and accurate way, while providing weekly reports regarding the quality and quantity products.
Prepared invoices and quotations as required by the management team and clients.
Participated in weekly staff meetings, handle and assisted in resolving any rising issue independently or collectively with the team.
Operated Oracle ERP as the WMS.
Reported to the Country Depots Manager.
Supervised a Team of 15 (6 Drivers, 1 Assistant Warehouse, 2 Storekeepers, 6 Warehouse Helpers).
Audited Shipments and Deliveries Transactions’ accuracy.
Planned, Coordinated, and Monitored the Receiving, Storing, Dispatching and Deliveries of Zain Sim and Recharge cards as well for Nokia Mobile Phones and Accessories.
Conducted Quality Checks and Assured the Standards implementation for Inbound and Outbound activities.
Ensured the Relevance and Accuracy of all Documentation relating to Shipments received and Bulk Orders dispatched.
Maintained Items Record, Document necessary information, for Distribution, Sales, and Logistics.
Achieved high levels of Customer satisfaction through Excellence in Receiving, Identifying, Dispatching, and Assuring the Quality of goods.
Maintained Timekeeping and Team performance records.
Staff Training and Development.